Social Work Assistant at SAMH Group Home (Maternity Coverage - 6 months)

Singapore Association for Mental Health, The; Singapore; On-site; SGD 28,000 - 42,000; Full time

Job summary

Singapore Association for Mental Health in Singapore seeks a dedicated Case Worker to support residents through intake, orientation and ongoing case work. You will assist Case Workers, coordinate administrative tasks and help promote mental wellness in the community.

Collaborating with the Ops team and partner agencies, you will prepare documentation, manage records for monthly funder reports and participate in outreach events. Mon-Fri 9am-6pm, occasional Saturdays.

Qualifications

• ITE or A level; Diploma preferred in Social Work or related field.
• Experience in social service setting or residential/mental health setting preferred.
• Experience with coordination and administrative functions.
• Adaptable and able to work with residents; willing to work after hours if required.

Responsibilities

• Assist Case Workers with intake interviews and orientation visits.
• Prepare rooms and cabinets for new admissions and assist in admission processes.
• Help compile records and monthly reports for funders.
• Host visitors and participate in outreach and mental health awareness activities.
• Collaborate with SAMH programmes and support staff as required.

Skills

Communication skills

Teamwork

Administrative skills

Interpersonal skills

Education

ITE or A level

Diploma in Social Work or related field

Job description

SAMH Group Homes is an independent living facility for people with mental health conditions who have a desire to be gainfully employed, develop communal living and independent living skills, as well as strengthen their ability to integrate into the community.

Overall Job Objectives

• The case worker is expected to possess good knowledge of social work practices and mental health. He/She is able to communicate well, be caring and able to motivate residents towards rehabilitation for eventual independent living in the community.
• To adopt a team approach when supporting Case Workers in the execution of intervention plans of individual residents.
• He/She also supports community events and performs administrative duties. Works aspart of a team to collaborate with other agencies and ministries to support clients and caregivers living in the community to promote greater awareness of mental wellness.
• The incumbent is to be self-motivated and self-directed yet able to follow directives and programme guidelines.

Client Management

• To assist Case Workers in the preparation of intake interviews for new referrals.
• To assist Case Workers with orientation visits during intake interviews.
• Work with Ops Team to prepare room and allotted cabinets for new admissions.
• To assist Case Workers in the admission of new residents into the programme, eg. Orientation, ensure linen belongings are placed in dryer by residents, belongings are not cluttering premises, residents are informed of amendments to duty roster, etc.
• To assist Case Workers in preparing documents required by residents for their appointments.
• To assist Case Workers in the sourcing and application of resources and services required by residents.
• To assist in handling requests and grievances of residents and to bring to the attention of the Case Workers.
• Assist Case Workers in the monitoring of implemented intervention plans for residents.

Case Management & Administrative Support

• To assist Case Workers in arranging for the registration of new residents into the programme, eg. open new case file, ensure the necessary documents and forms are filed in case file, etc.
• To attend regular GH’s staff meetings and participate in case discussions when required.
• To assist in the compilation of updated records on residents’ particulars and statistics for monthly reports to meet funders’ statistical requirements.
• To support Programme Head and team in administrative tasks.

Outreach Involvement

• To orientate and host visitors to SAMH centres.
• To increase public awareness of mental health by helping to organize outreach events to provide mental health information and education to targeted audiences or the general public.
• To network, engage community partners and coordinate mental health training and education.
• To participate in publicity events, eg. giving talks, manning booths etc when required.

Other Matters

• To collaborate with and support other SAMH programmes or projects when required.
• Assist in coverage of duties of fellow colleagues when required.
• All other official tasks as required by the immediate Supervisor.

Job Specifications

• ITE or A level. Diploma, preferably in Social Work, Community Services, Psychology,Counselling or Healthcare-related would be an advantage.
• Preferably some experience working in a social service setting in a direct work role. Experience in a residential facility or a mental health setting will be an advantage.
• Experience with coordination and administrative functions.
• Adaptable with the ability to flow with changes when working with residents.
• Good energy level and willingness to work beyond office hours, if required
• Good interpersonal and communication skills

Work Location

Blk 239 Bukit Batok East Avenue 5 #01-165 Singapore 650239

Working Hours

• Mon – Fri: 9am -6pm
• Sat: 10am -2pm (once a month)