Social Development Officer

MASJID MAAROF; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

MASJID MAAROF in Singapore seeks a Social Development professional to uplift the well-being of poor and needy individuals in the community. The role involves planning annual social development actions, managing Zakat disbursements, and coordinating with MUIS, the mosque cluster office, caseworkers and partners.

The ideal candidate holds a recognised Diploma in Social Work or related fields, with fluency in English and Malay, a strong work ethic and collaborative spirit for working with

Qualifications

• Diploma from a recognised institution in related fields (Social Work, Psychology or Community Services)
• Fluent in English and Malay, with good communication skills
• Comfortable using IT tools for work (MS Office or equivalent)

Responsibilities

• Plan, execute, review the Mosque Annual Action Plan & Social Development Programmes
• Manage Zakat disbursements and coordinate Board-approved programmes
• Oversee Befrienders: recruitment, training, deployment and expense claims
• Coordinate with MUIS, Mosque Cluster Office, Caseworkers and partners to support beneficiaries
• Maintain records, prepare reports and ensure confidentiality of beneficiary information
• Participate in mosque events and in professional development activities

Skills

Bilingual English-Malay

Interpersonal skills

IT tools

Education

Diploma in Social Work

Diploma in Psychology

Diploma in Community Services

Tools

MS Office

Job description

Purpose of Job

Supports efforts to uplift the well-being of poor and needy individuals living near the mosque - includes connecting them with assistance from national agencies, MUIS, the mosque, and other organisations, with the goal of empowering them toward self-reliance in the long run.

Responsibilities

1. Mosque Annual Action Plan & Social Development Programmes

   Plan, execute, and review the annual action plan for the Social Development Unit, ensuring alignment with mosque goals

   Manage Zakat disbursements and coordinate the implementation of Board-approved programmes

   Support cluster-level SD programmes, and monitor beneficiaries' participation, progress and feedback for programme evaluation and reporting

2. Zakat Assistance, Basic Assessment & Referral

   Attend to individuals and families seeking Zakat or other assistance; conduct intake interviews and basic assessments, including 8 Domains, financial and risk assessments; and facilitate applications and recommendations

   Develop and implement Individual Client Plans (ICP) based on assessment findings and Befrienders' inputs, including home visits where necessary

   Collaborate with community partners and participate in SDO meetings and case discussions to support low-income families

3. Befrienders' Engagement & Management

   Oversee the recruitment, engagement, training and database of volunteer Befrienders

   Coordinate Befrienders' deployment and home visits, including intake assessments, beneficiary assignments and follow-up cases

   Submit monthly claims for Befrienders' allowances to MUIS's MO team

4. Administration, Reporting & Stakeholder Coordination

   Maintain accurate records and prepare required reports, programme updates and documentation, ensuring confidentiality and proper handling of beneficiaries' information

   Liaise with MUIS, Mosque Cluster Office, Caseworkers, SSAs and community partners to coordinate support for beneficiaries and Social Development initiatives

5. Other duties

   Participate in mosque-wide programmes, events and operations when required

   Participate in relevant training, meetings and professional development activities

   Undertake other duties as assigned by the Head, CED and S/MEC

Job Requirements

• Minimum a recognised Diploma from a tertiary institution, preferably in Social Work, Psychology or Community Services
• Preferably 2 years of relevant work experience; fresh graduates may apply
• Effectively bilingual in English and Malay
• Comfortable using IT tools for work
• Compassionate, responsible, and committed to working with low-income families
• Strong interpersonal and communication skills
• Able to plan and implement programmes independently or in a team setting

We regret that only shortlisted applicants will be notified.