Social Commerce Intern #Generalinternships

Singtel; Singapore; On-site; Confidential; Full time

Job summary

Singtel is looking for a Social Commerce Intern to join our team in Singapore. You will support livestream campaigns across major social platforms and help manage end‑to‑end campaign planning, execution and post‑campaign reporting.

You will gain hands‑on experience across the full social commerce journey, collaborating with brands, merchants, affiliates and internal teams to drive engagement and sales. Flexible hours, including evenings and weekends, may be required.

Qualifications

• Diploma in Marketing, Mass Communications, Business, Retail Management, eCommerce or related discipline.
• Passionate about social commerce, livestreaming, digital marketing and creating engaging customer experiences that drive sales.
• Confident, energetic and creative, with the ability to present comfortably in front of a camera.
• Highly organised with strong attention to detail and good time management skills.
• Strong communication, interpersonal and stakeholder management skills.
• Positive, proactive and collaborative, with the ability to thrive in a fast paced environment.
• Willing and able to work flexible hours, including evenings and weekends, when required.

Responsibilities

• Coordinate and execute livestream campaigns across TikTok Shop, Shopee Live, Lazada and other social commerce platforms.
• Support end-to-end campaign planning, including promotional mechanics, product assortment setup, campaign scheduling and content coordination.
• Collaborate closely with livestream hosts, brand partners, affiliates, merchants and internal stakeholders to ensure seamless campaign execution.
• Host livestream sessions approximately three times per week, including evenings and weekends when required.
• Provide real‑time operational and troubleshooting support during livestreams and campaign periods to ensure smooth execution.
• Manage day‑to‑day platform operations, including product listing setup, voucher creation, campaign configuration and promotional optimisation.
• Monitor campaign performance and analyse key livestream metrics including traffic, engagement, conversion and sales performance.
• Support growth initiatives to improve customer engagement and drive commercial outcomes across social commerce channels.
• Assist with content coordination, inventory planning and post‑campaign performance reporting.

Skills

Social commerce

Livestreaming

Digital marketing

Communication

Interpersonal skills

Time management

Education

Diploma in Marketing, Mass Communications, Business, Retail Management, eCommerce or related discipline

Job description

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next‑generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. As an intern, you'll gain hands‑on experience in the fast‑growing world of social commerce, livestream shopping and digital retail.

Be a Part of Something BIG!

As a Social Commerce Intern, you will support the planning and execution of livestream campaigns across TikTok Shop, Shopee Live, Lazada and other social commerce platforms.

You will get hands‑on experience across the full social commerce journey — from campaign planning and platform operations to livestream hosting, performance analysis and sales conversion. Working with brands, merchants, affiliates and internal teams, you will help create engaging livestream experiences that connect with customers and drive commercial outcomes.

How You will Make An Impact:

Livestream & Campaign Execution

• Coordinate and execute livestream campaigns across TikTok Shop, Shopee Live, Lazada and other social commerce platforms.
• Support end-to-end campaign planning, including promotional mechanics, product assortment setup, campaign scheduling and content coordination.
• Collaborate closely with livestream hosts, brand partners, affiliates, merchants and internal stakeholders to ensure seamless campaign execution.
• Host livestream sessions approximately three times per week, including evenings and weekends when required.
• Provide real‑time operational and troubleshooting support during livestreams and campaign periods to ensure smooth execution.

Platform Operations & Commercial Support

• Manage day‑to‑day platform operations, including product listing setup, voucher creation, campaign configuration and promotional optimisation.
• Monitor campaign performance and analyse key livestream metrics including traffic, engagement, conversion and sales performance.
• Support growth initiatives to improve customer engagement and drive commercial outcomes across social commerce channels.
• Assist with content coordination, inventory planning and post‑campaign performance reporting.

Skills for Success:

• Currently pursuing or recently completed a Diploma in Marketing, Mass Communications, Business, Retail Management, eCommerce or a related discipline.
• Passionate about social commerce, livestreaming, digital marketing and creating engaging customer experiences that drive sales.
• Confident, energetic and creative, with the ability to present comfortably in front of a camera.
• Highly organised with strong attention to detail and good time management skills.
• Strong communication, interpersonal and stakeholder management skills.
• Positive, proactive and collaborative, with the ability to thrive in a fast‑paced environment.
• Willing and able to work flexible hours, including evenings and weekends, when required.