Snr Exec, DMO

Income; Singapore; On-site; SGD 45,000 - 55,000; Full time

Job summary

Income in Singapore seeks a Distribution Support professional to assist in MAS Representative Notification Framework assessments and RNF appointments. You will help structure processes to meet SLAs and support the manager in fit and proper reviews, ensuring timely and compliant decisions.

The role requires a degree or diploma, 2 years’ experience, and proficiency in MS Office. You will work with candidates, hiring managers and internal teams under tight timelines with attention to detail.

Qualifications

• Degree or Diploma in any discipline.
• 2 years’ experience in Distribution Support, MAS Representative Notification Framework.
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint.
• Highly organized, focused and able to work under tight timelines and pressure.
• Independent, self-driven and results-oriented.
• Meticulous with a keen eye for detail.
• Strong interpersonal skills and ability to influence stakeholders.

Responsibilities

• Support the Manager in assessing or reviewing complex fit and proper assessment cases for HAA approval.
• Review and setup structured processes to meet SLAs; implement and refine solutions.
• Involved in fit and proper framework review and execution to ensure timely changes.
• Conduct fit and proper assessments for RNF appointments; make recommendations and flag adverse findings.
• Liaise with candidates, hiring managers and stakeholders on recruitment matters.
• Provide regular statistics and reports related to candidates and appointments.
• Conduct periodic declarations and checks; daily credit monitoring and annual self-declaration.
• Support Distribution functions; handle audit requests and process reviews.
• Any other projects or tasks as assigned.

Skills

Interpersonal skills

Organized

Independent

Detail-oriented

Stakeholder influence

Education

Degree or Diploma

Tools

Excel

Word

PowerPoint

Job description

Support the Manager in assessing or reviewing more complex fit and proper assessment cases which are required to clear HAA (Hiring Authority Approval)

Support the Manager to review and setup structured processes to ensure that Service Level Agreement (SLAs) are met. The structured approach encompasses the identification of problems to implementing and refining solutions in a methodical way, which is key to consistently meeting the agreed service level agreements

Be involved in fit and proper framework review and execution work, ensuring that operational changes are smoothly implemented

Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:

• conducting fit and proper assessment on each candidate
• making recommendation on the suitability of each candidate
• flagging out adverse findings and escalating of case for further evaluation

Ensure completeness of documentation for each candidate.

To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:

• missing information or supporting documents required for due diligence checks
• signing of Agency Agreement with candidate

Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives

Conduct periodic declarations and checks such as

• daily credit monitoring on representative financial status
• annual self-declaration from representative

Support for other Distribution Support function such as:

• handles audit request related to fit & proper assessment
• regular review of processes to streamline and ensure relevancy

Any other projects or tasks as assigned

REQUIREMENTS:

• Degree or Diploma in any discipline
• At least 2 years’ experience in Distribution Support, particularly in MAS Representative Notification Framework
• Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
• Highly organized, focused and able to work under tight timelines and pressure
• Independent, self-driven and results-oriented
• Meticulous with a keen eye for detail
• Strong interpersonal skills and ability to influence stakeholders