SMART Automation Sustainment Technician

Google Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Google's Hardware Operations team maintains the physical infrastructure behind our services in Singapore. As an Operations Technician, you will install, configure, test, troubleshoot and maintain servers and components, and manage networking components like routers and switches within data centers.

You'll work with robotics systems, collaborate with data center staff, and participate in small projects to keep our cutting-edge infrastructure running reliably and safely.

Qualifications

• Experience with hardware, OS, coding, and networking domains.

Responsibilities

• Monitor robotic system performance and health.
• Follow preventive maintenance procedures.
• Diagnose issues and document repairs.
• Install robot operating software and updates.
• Collaborate with data center staff including robotics and security.

Skills

Hardware experience

OS knowledge

Networking

Linux tooling

Data center infra

Troubleshooting

Physical stamina

Tools

Robot programming

CAD tools

Vision systems

Industrial controllers

SAP EAM

Linux tooling

Job description

Early

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

X Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

• Experience in hardware/Operating System (OS), coding and scripting or networking domains.
• Experience with troubleshooting and diagnosing computer, server, and network hardware.
• Experience with data center infrastructure: mechanical, electrical or similar.
• Experience in meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment.
• Experience with troubleshooting hardware/network issues using Linux tools.
• Ability to lift 50 lbs of equipment, and work on platforms, ladders, and under raised floors.

Preferred qualifications:

• Experience with industrial robot programming (e.g., Fanuc, Kuka, ABB, etc.).
• Experience with CAD and basic machining and prototyping tools and programs (e.g. Autodesk, Solidworks).
• Experience with industrial vision systems (Cognex, Keyence or OpenCV).
• Experience with industrial controllers (e.g., Rockwell, Beckoff, Siemens, etc.).
• Experience with SAP Enterprise Asset Management (EAM) with moderate/advanced Plant Maintenance (PM) skillset.
• Ability to collaborate and partner with people and teams to overcome challenges.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting‑edge AI models, delivering unparalleled computing power to global services and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world‑leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Monitor the robotic system's performance, checking for any error messages, unusual behavior, or signs of malfunction, use specialized software to track the robot's activities and health.
• Understand all Preventive Maintenance (PM) procedures and schedules to ensure they can be carried out by a tier 1 technician.
• Diagnose and troubleshoot any issues that occur, whether it's a software glitch, a hardware malfunction, or a problem with the robot's interaction with the server infrastructure. Perform troubleshooting/repairs and generate documentation.
• Install robot's operating software and related systems updates and ensure they are compatible with the data center's environment.
• Work closely with other data center staff, including robotics professionals, and security personnel. Communicate any issues, coordinate maintenance activities and ensure the robot's operations align with the overall data center operations.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.