Site Reliability Engineer (Splunk, Python, OCI, Dynatrace, RCA, Terraform, Ansible )

NEPTUNEZ SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NEPTUNEZ SINGAPORE PTE. LTD. is seeking an experienced Site Reliability Engineer to manage scalable production environments, lead incident management, and build automation using Python and Shell scripting.

The role requires strong observability expertise with Splunk and experience administering Linux infrastructure. You will collaborate with development and infrastructure teams to improve reliability and deployment processes, while driving automation to reduce manual effort and improve SLA

Qualifications

• Bachelor's degree in CS/IT or related field.
• 8+ years in SRE/Production Support/Infra Ops.
• Strong Python and Shell scripting experience.
• Experience with Dynatrace and AppDynamics.
• Splunk experience for monitoring and observability.
• Infra admin and troubleshooting Linux environments.
• IaC with Terraform and configuration management with Ansible.
• SQL and app performance tuning preferred.

Responsibilities

• Manage highly available, scalable production environments.
• Lead incident management, RCA, and problem management.
• Develop automation with Python and Shell scripting.
• Implement monitoring and observability with Splunk and others.
• Administer and troubleshoot Linux servers and production infra.
• Provide L2/L3 production support within SLA.
• Automate provisioning and config management using IaC tools.
• Collaborate with development and infra teams to improve reliability.
• Identify process improvements and automate repetitive tasks.
• Create and maintain runbooks and production best practices.

Skills

Python automation

Shell scripting

Analytical skills

Troubleshooting

Communication

Collaboration

Education

Bachelor's degree in Computer Science or IT

Tools

Dynatrace

AppDynamics

Splunk

Terraform

Ansible

Job description

Responsibilities

• Manage and maintain highly available, scalable, and reliable production environments.


• Lead incident management, root cause analysis (RCA), and problem management activities to ensure service stability.


• Develop and maintain automation solutions using Python and Shell scripting to improve operational efficiency.


• Implement and enhance monitoring, logging, and observability using Splunk and other enterprise monitoring tools.


• Administer, troubleshoot, and optimize Linux servers and production infrastructure.


• Provide L2/L3 production support and resolve critical application and infrastructure issues within SLA.


• Automate infrastructure provisioning and configuration management using Infrastructure-as-Code tools.


• Collaborate with development and infrastructure teams to improve system reliability, performance, and deployment processes.


• Identify opportunities for process improvement and implement automation to reduce manual effort.


• Create and maintain operational documentation, runbooks, and best practices for production support.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.


• 8+ years of experience in Site Reliability Engineering (SRE), Production Support, or Infrastructure Operations.


• Strong hands-on experience with Python automation and Shell scripting.


• Strong experience in Dynatrace, AppDynamics


• Hands on experience in Splunk for monitoring, log analysis, troubleshooting, and observability.


• Strong experience in administering and troubleshooting Linux environments.


• Experience in incident management, RCA, problem management, and production support for mission-critical systems.


• Experience with cloud platforms such as AWS and/or Oracle Cloud Infrastructure (OCI).


• Hands-on experience with Infrastructure-as-Code tools such as Terraform and configuration management tools like Ansible.


• Experience in SQL, and application performance tuning is preferred.


• Excellent analytical, troubleshooting, communication, and collaboration skills.