Site Reliability Engineer

IDEMIA Public Security; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

IDEMIA Public Security is seeking an experienced DevOps/SRE to ensure reliability, scalability and performance of our systems. You will collaborate with development and operations to build and maintain robust infrastructure, observability, and rapid deployment pipelines.

The role involves monitoring platforms, incident response, on-call rotations, CI/CD expansion, and working with Docker, Kubernetes and cloud services to deliver resilient services in Singapore.

Qualifications

• 2–5 years of experience in software development, DevOps or SRE.
• Strong communication and ability to work in a fast-paced environment.
• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.
• Basic understanding of Linux/Unix systems and shell scripting.

Responsibilities

• Maintains platforms after go-live by monitoring availability and performance.
• Assists in incident response and root-cause analysis.
• Develops tools and scripts to improve operational efficiency.
• Maintains and enhances CI/CD pipelines.
• Collaborates with engineers to design scalable, resilient systems.
• Participates in on-call rotations and reduces alert fatigue.
• Documents processes, configurations, and best practices.

Skills

Strong communication

Problem solving

Team player

Curious

Education

Bachelor's degree in Computer Engineering / Computer Science

Tools

Docker

Kubernetes

Prometheus

Grafana

ELK

Jenkins

GitLab

Bitbucket

Jira

Python

Bash

Java

Linux

Job description

This role plays a critical part in ensuring reliability, scalability, and performance of our systems and services. You will work closely with development and operations teams to build and maintain robust infrastructure and tools that support high availability, monitoring and rapid deployment.

Job description:

Purpose

This role plays a critical part in ensuring reliability, scalability, and performance of our systems and services. You will work closely with development and operations teams to build and maintain robust infrastructure and tools that support high availability, monitoring and rapid deployment.

Key Missions

• Maintains platforms or products after go live by measuring and monitoring their availability, performance and overall system health
• Recovers platforms or products during production incidents to meet targeted service-level agreements
• Set up, enhance and maintain observability tools.
• Assist in incident response, perform root cause analysis, and postmortem documentation.
• Develop tools/applications/scripts to improve operational efficiency.
• Maintain and enhance CI/CD pipelines.
• Collaborate with software engineers to design scalable and resilient systems.
• Participate in on-call and on-site rotations and contribute to reducing alert fatigue.
• Document processes, configurations, and best practices.
• Support other software efficiency improvement initiatives.

Profile & Other Information

• At least 2-5 years’ experience in software development, Devops or SRE.
• Curious, Strong communicator and ready to work in a fast-paced environment and willing to pick up new skills and technologies as necessary.
• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline
• Basic understanding of Linux/Unix systems and shell scripting.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP).
• Exposure to containerization tools (e.g., Docker, Kubernetes).
• Experience with monitoring tools (e.g., Prometheus, Grafana, ELK).
• Knowledge of CI/CD tools (e.g., Jenkins, Gitlab, Bitbucket, Jira).
• Programming/scripting skills in Python, Java, or Bash.
• Understanding of networking fundamentals and system security.
• Good written and verbal communication skills.
• Self-motivated, independent and a good team player
• Able to work under pressure in a fast-paced environment
• Innovative, proactive mindset and with a focus on continuous improvement
• Strong analytical and problem-solving skills