Site Reliability Engineer - Data Availability

SIX; Singapore; Hybrid; SGD 100,000 - 180,000; Full time

Job summary

SIX is seeking a skilled Site Reliability Engineer to join our engineering team in a hybrid role. You will blend hands-on 2nd level production support with proactive monitoring, automation, and reliability engineering for our real-time financial data processing platform.

You will design monitoring and observability dashboards, implement thresholding, automate with Ansible and scripting, and contribute to CI/CD and deployment reliability while improving system availability and efficiency.

Qualifications

• Proven SRE/DevOps or 2nd level production support experience.
• Strong analytical and troubleshooting skills in distributed environments.
• Ownership mindset with a focus on automation and reliability.
• Excellent communication and ability to work with cross-functional teams.
• Experience with monitoring, logging, and incident response processes.

Responsibilities

• Provide 2nd level support for production systems and critical business applications.
• Investigate, troubleshoot, and resolve incidents; perform RCA and document findings.
• Collaborate with development teams to ensure sustainable issue resolution.
• Contribute to post-incident reviews and continuous improvement initiatives.
• Design, implement, and maintain monitoring dashboards; optimize alerting.
• Automate operational processes using Ansible and scripting.
• Support CI/CD and deployment reliability improvements.
• Continuously enhance system reliability, availability, and operational efficiency.

Skills

Analytical thinking

Troubleshooting

Ownership mindset

Cross-functional teamwork

Automation mindset

Tools

Elastic Stack

Grafana

Ansible

GitLab

Scripting

Job description

We are looking for a skilled and reliability-driven Site Reliability Engineer (SRE) to strengthen our engineering team. In this hybrid role, you will combine hands-on 2nd level support responsibilities with monitoring, automation, and reliability engineering. You will play a key role in ensuring the stability, observability, and continuous improvement of our production systems supporting real-time financial data processing.

What You Will Do

Operational Support & Incident Management

• Provide 2nd level support for production systems and critical business applications.
• Investigate, troubleshoot, and resolve incidents and performance issues. Perform root cause analysis (RCA) and document findings in a structured manner.
• Collaborate closely with development teams to ensure sustainable issue resolution.
• Contribute to post-incident reviews and continuous improvement initiatives.

Monitoring, Observability & Automation

• Design, implement, and maintain monitoring dashboards.
• Improve alert quality and reduce noise through effective threshold and metric design.
• Analyze logs, metrics, and system behavior to proactively detect anomalies.
• Automate operational processes using Ansible and scripting.
• Contribute to CI/CD and deployment reliability improvements.
• Continuously optimize system reliability, availability, and operational efficiency.

What You Bring

Operational Mindset & Collaboration

• Proven experience in Site Reliability Engineering, DevOps, or 2nd level production support.
• Strong analytical and troubleshooting skills in complex distributed environments.
• Structured, solution-oriented approach with strong ownership mindset.
• Effective communication skills and ability to work with cross-functional teams.
• Motivation to reduce manual effort through automation and process improvements.

Technical Skills

• Hands-on experience with Elastic Stack and Grafana for monitoring and logging.
• Experience with Ansible for configuration management and automation.
• Experience with Git/GitLab.
• Familiarity with scripting languages.

Tooling & Ecosystem (Nice to Have)

• Good understanding of networking fundamentals (TCP/IP, DNS, HTTP).
• Experience with Linux systems and shell scripting.