Shisen Hanten - Intern (TAP)

OUE Restaurants; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

OUE Restaurants in Singapore seeks frontline hospitality staff to welcome guests and deliver high-standard F&B service in our venues. You will liaise with colleagues, take orders, generate bills, and help ensure stock accuracy and procurement processes are followed.

You will observe hygiene, safety, and licensing regulations, assist the manager with daily operations, and participate in the Talent Advancement Programme Learning Guide while supporting ad-hoc projects as required.

Responsibilities

• Welcoming guests as they arrive and delivering service to a high standard.
• Perform F&B service operations in accordance with the restaurant's standards.
• Maintain hygiene standards throughout operations.
• Attend to guests' needs by engaging courteously and responding promptly.
• Collaborate with colleagues across departments to meet business needs.
• Generate bills accurately via the Point-Of-Sale system.

Job description

• Welcoming the guests as they come into the restaurant
• Perform F&B service operations in accordance with the service standards as stipulated in the restaurant
• Always observe all hygiene standards during operations
• Attend to Guests' needs by interacting with guests and responding appropriately
• Liaise and work closely with various colleagues and departments to meet the needs of the business
• Generate bill using the Point-Of-Sale system and ensure accurate billing
• Learn and perform F&B stock-taking and procurement process
• Observe and understand the various F&B job roles such as bar, kitchen and service operations
• Assist the Manager in the overall operations of the restaurant
• Observe and comply with all Company regulations as stipulated in the Employee Handbook, as well as all established control procedures, in particular stock and cash
• Ensure the restaurant meets all statutory regulations regarding health, safety, fire, hygiene, licensing, security, and be familiar with all fire and emergency evacuation procedures
• Other responsibilities in line with the Talent Advancement Programme Learning Guide
• Assist on any ad-hoc tasks/projects as required by the department