SharePoint Support & Maintenance Engineer

RAPSYS TECHNOLOGIES PTE. LTD.; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Job summary

RAPSYS TECHNOLOGIES PTE. LTD. is seeking an experienced SharePoint Support & Maintenance Engineer for hybrid work in Singapore. You will provide L2/L3 support, administer SP environments, and collaborate on migrations and upgrades.

The role requires 5+ years in SharePoint, strong architecture knowledge, and the ability to work independently while delivering high-quality support and minor development enhancements using SPFx, React, and TypeScript.

Qualifications

• 5+ years of experience in SharePoint support and maintenance.
• Strong knowledge of SharePoint architecture, features, and functionalities.
• Excellent problem-solving skills with attention to detail.
• Ability to work independently and manage multiple tasks effectively.
• Proficient in scripting languages such as PowerShell is a plus.

Responsibilities

• Provide L2/L3 support for SharePoint On-Premises and SharePoint Online environments.
• Perform day-to-day administration of SharePoint farms, site collections, and SharePoint Online sites.
• Monitor system health, availability, and performance, and proactively resolve issues.
• Troubleshoot issues related to SharePoint sites, pages, document libraries, lists, workflows, search, permissions, and user access.
• Manage site collections, permissions, security groups, content types, managed metadata, and document libraries.
• Coordinate with infrastructure, database, and security teams to resolve production issues.
• Support SharePoint migrations, content movement, and site restructuring activities using ShareGate or Microsoft SharePoint Migration Tool (SPMT).

Skills

Independent worker

Detail-oriented

Team collaboration

Communication skills

Tools

SharePoint Online/SPO

SharePoint On-Prem/2019

SPFx

React

TypeScript

JavaScript

HTML5

CSS3

REST API

Microsoft Graph API

PnP JS

CSOM

PowerShell

Job description

We're Hiring: SharePoint Support & Maintenance Engineer!

We are seeking a SharePoint Support & Maintenance Engineer with 5+ years of experience in SharePoint On-Premises (2019/Subscription Edition) and SharePoint Online. The candidate will be responsible for maintaining, supporting, troubleshooting, and enhancing existing SharePoint solutions. The role includes production support, incident resolution, SharePoint administration, and minor development activities such as SPFx bug fixes and enhancements.

Location:Singapore, Central Singapore
Work Mode:Flexible office & remote
Role:SharePoint Support & Maintenance Engineer

What You'll Do:

• Provide technical support for SharePoint environments and resolve user issues.
• Perform regular maintenance and updates to ensure optimal performance.
• Monitor system health and implement improvements as needed.
• Collaborate with cross-functional teams to integrate SharePoint solutions.
• Create documentation for processes and troubleshooting guides.
• Assist in migration projects and system upgrades.

What We're Looking For:

• Minimum of 5 years of experience in SharePoint support and maintenance.
• Strong knowledge of SharePoint architecture, features, and functionalities.
• Excellent problem-solving skills with attention to detail.
• Ability to work independently and manage multiple tasks effectively.
• Proficient in scripting languages such as PowerShell is a plus.

Key Responsibilities

SharePoint Support & Administration

• Provide L2/L3 support for SharePoint On-Premises and SharePoint Online environments.
• Perform day-to-day administration of SharePoint farms, site collections, and SharePoint Online sites.
• Monitor system health, availability, and performance, and proactively resolve issues.
• Troubleshoot issues related to SharePoint sites, pages, document libraries, lists, workflows, search, permissions, and user access.
• Manage site collections, permissions, security groups, content types, managed metadata, and document libraries.
• Investigate issues using ULS logs, IIS logs, Event Viewer, and SQL Server logs.
• Coordinate with infrastructure, database, and security teams to resolve production issues.
• Support SharePoint migrations, content movement, and site restructuring activities using ShareGate or Microsoft SharePoint Migration Tool (SPMT).

SPFx Support & Development

• Troubleshoot and resolve defects in existing SharePoint Framework (SPFx) web parts and extensions.
• Develop minor enhancements and change requests for existing SharePoint solutions.
• Modify and maintain SPFx solutions using React, TypeScript, JavaScript, HTML5, and CSS3.
• Debug and resolve issues related to REST APIs, Microsoft Graph API, PnP JS, and SharePoint APIs.
• Build, package, deploy, and validate SPFx solutions across Development, QA, UAT, and Production environments.
• Perform unit testing and regression testing for implemented fixes.
• Maintain source code using GitHub

Required Technical Skills

SharePoint

• SharePoint Online (Microsoft 365),SharePoint /2019/Subscription Edition, SharePoint Administration, Site Collections, Lists and Libraries, Content Types, Managed Metadata, Search Configuration, Permissions and Security

Development

• SharePoint Framework (SPFx)
• React
• TypeScript
• JavaScript
• HTML5
• CSS3
• REST API
• Microsoft Graph API
• PnP JS
• CSOM (basic knowledge)

Automation & Scripting

• PowerShell
• PnP PowerShell

Migration Tools

• ShareGate

Source Control

• Git

Database

• SQL Server (Basic troubleshooting)