Services Sales Manager, CSS

Oracle; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Oracle Singapore seeks professionals to deliver implementation, transformation and adoption services for Oracle SaaS, Applications and technology solutions, plus Day 2 services such as managed services, operations, service management, optimisation and continuous improvement, and security remediation planning with Oracle teams.

The role covers hybrid cloud and multicloud services that support the customer’s enterprise architecture, and requires building trusted executive relationships and shaping

Job description

Job Description

• Implementation, transformation and adoption services for Oracle SaaS, Applications and technology solutions.
• Day 2 services, including managed services, operations, service management, optimisation and continuous improvement.
• Security vulnerability intervention and remediation planning, in partnership with the relevant Oracle security, technical and delivery teams.
• Hybrid cloud and multicloud services that support the customer’s broader enterprise architecture and operating model.

• Implementation, transformation and adoption services for Oracle SaaS, Applications and technology solutions.
• Day 2 services, including managed services, operations, service management, optimisation and continuous improvement.
• Security vulnerability intervention and remediation planning, in partnership with the relevant Oracle security, technical and delivery teams.
• Hybrid cloud and multicloud services that support the customer’s broader enterprise architecture and operating model.

Responsibilities

• Build and execute account and territory strategies that create qualified services pipeline, win new opportunities and expand strategic public-sector accounts.
• Lead discovery with business, IT, security, procurement and delivery stakeholders to understand mission outcomes, technology estate, operating challenges, contractual constraints and service requirements.
• Use agentic AI and AI-enabled discovery methods responsibly to accelerate research, account understanding, opportunity qualification and value-led customer conversations; validate outputs using trusted customer and Oracle sources.
• Develop end‑to‑end services propositions, business cases and commercial strategies that connect implementation with Day 2 operations, managed services, continuous improvement and security intervention.
• Position Oracle Customer Success Services alongside Oracle lines of business and partner solutions, ensuring a coherent, end‑to‑end customer solution across SaaS, Applications and technology.
• Orchestrate Oracle local and global centres of excellence, presales, delivery, customer success, legal, security and partner teams to shape feasible, differentiated and compliant proposals.
• Navigate Singapore Government procurement processes, conditions of contract, risk allocation, governance, data and security obligations, and approval requirements in partnership with Oracle commercial and legal teams.
• Build trusted executive relationships and maintain account plans that support customer success, renewal, expansion and Oracle’s position as a long‑term services partner.
• Maintain opportunity quality, forecast accuracy and disciplined governance in accordance with Oracle policies and sales processes.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life‑saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.