Services Engineer – Water Treatment System

Veolia Environnement SA; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Veolia in Singapore is seeking an experienced Field Service Manager to act as the primary customer liaison, lead a team of specialists and subcontractors, and ensure on-time delivery of services and projects in water treatment and related facilities.

You will coordinate with service leaders, procurement, and sales teams, oversee retrofit projects, uphold EHS policies, and maintain 24/7 readiness for emergencies and production issues.

Qualifications

• Mechanical/Electrical/Instrument or equivalent degree in engineering from an accredited university or college with at least 2 years of experience in a field service or operation and maintenance position for Ultra-Pure Water, Waste Water & process treatment field.
• Ability and willingness to travel within territory.
• Must be proficient with Microsoft and google work space applications
• Diploma Holders in Electrical/Instrument background with & at least 5 years’ experience in the relevant may apply.

Responsibilities

• Act as VEOLIA point of contact for the customer. Develop relationships with customer and manage client portfolio; be the leader in frontline dealing with customer on demands and deliveries.
• Work in close cooperation with Singapore Service Leader, service centre leader and sales/proposal team to deliver work orders / projects and resolve customer issues.
• Liaise with procurement, 3 rd party vendors/contractors for quotations, site surveys, orders, deliveries and work executions
• Initiate & implement required modification and retrofit projects (Value-Added Projects)
• Manage a team of specialists and various subcontractors for works execution. Provide guidance to the team on technical, resources, skills / knowledge and reporting to achieve services excellence.
• Manage and execute ad-hoc services / small projects (managerial & hands-on)
• Implement and promote VEOLIA EHS and Ethics policies. Manage service orders and assignments incompliance with applicable regulations and encourage good employee safety practices. Ensure permanent link with EHS leaders to improve EHS culture and comply to all company, customer and regulatory requirements.
• Maintain availability on a 24-hour per day/365 day per year call basis to ensure coverage for FSR duties, EHS and production emergencies

Skills

Team leadership

Customer relationship management

Technical troubleshooting

MS Office / Google Workspace

Field service experience

Education

Engineering degree

Electrical/Instrumentation diploma

Tools

SCADA/HMI

Job description

• Full-time
• Contract type: Standard

Company Description

We design, supply and operate a range of water systems, from Oil & Gas applications to municipal water, to microelectronics ultrapure water and heavy industrial wastewater treatment. Our portfolio of technologies includes solids-contact clarification, membrane & media filtration, electrolysis, digestion, evaporation, ozone/UV disinfection and more. Our portfolio also includes chemicals & monitoring solutions, start-up & operation, membrane & ion exchange products, and custom engineered equipment.

Job Description

• Act as VEOLIA point of contact for the customer. Develop relationships with customer and manage client portfolio; be the leader in frontline dealing with customer on demands and deliveries.
• Work in close cooperation with Singapore Service Leader, service centre leader and sales/proposal team to deliver work orders / projects and resolve customer issues.
• Liaise with procurement, 3 rd party vendors/contractors for quotations, site surveys, orders, deliveries and work executions
• Initiate & implement required modification and retrofit projects (Value-Added Projects)
• Manage a team of specialists and various subcontractors for works execution. Provide guidance to the team on technical, resources, skills / knowledge and reporting to achieve services excellence.
• Manage and execute ad-hoc services / small projects (managerial &hands-on)
• Implement and promote VEOLIA EHS and Ethics policies. Manage service orders and assignments incompliance with applicable regulations and encourage good employee safety practices. Ensure permanent link with EHS leaders to improve EHS culture and comply to all company, customer and regulatory requirements.
• Maintain availability on a 24-hour per day/365 day per year call basis to ensure coverage for FSR duties, EHS and production emergencies

Qualifications

• Mechanical/Electrical/Instrument or equivalent degree in engineering from an accredited university or college with at least 2 years of experience in a field service or operation and maintenance position for Ultra-Pure Water, Waste Water & process treatment field.
• Ability and willingness to travel within territory.
• Must be proficient with Microsoft and google work space applications
• Diploma Holders in Electrical/Instrument background with & at least 5 years’ experience in the relevant may apply.

Added Advantages:

• Possess experience in managing site team consist of 4 – 6 team members
• At least 3 years’ experience in the operation & maintenance of water treatment system or facility operation (RO, EDI, UF, Filters, WWTP)
• Experienced on control system (SCADA or HMI)
• Strong Knowledge on water treatment system: UF, RO and EDI/IX
• Strong oral and written communication skills
• Able to interface at all levels of the organizationboth internally and externally
• Strong interpersonal and leadership skills

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.