ServiceNow Developer - Singapore (ONSITE)

Avensys Consulting; Singapore; On-site; SGD 120,000 - 160,000; Part time

Job summary

Avensys Consulting Pte Ltd is seeking an experienced ServiceNow Developer to design, build, and optimize scalable ITSM/CMDB solutions on the ServiceNow platform. The role emphasizes integration work with REST and SOAP services, as well as advanced workflow design.

You will join a contract position (12 months, onsite in Singapore) and collaborate with cross-functional teams to deliver robust CMDB population, discovery, ACC, and service automation across enterprise systems.

Qualifications

• 5+ years of ServiceNow development experience.
• Strong hands-on experience with ITSM and CMDB.
• Experience with Service Graph Connectors, Discovery and ACC.
• Strong knowledge of Flow Designer, Catalog Items, Flows, Subflows and Actions.
• Hands-on experience developing REST and SOAP integrations.
• Exposure to HRSD, Virtual Agent, AWA and SAM is preferred.
• Experience with Intune, Jamf, AWS and Active Directory integrations would be an advantage.
• ServiceNow CSA and/or CAD certification preferred.

Responsibilities

• Design, develop, configure and enhance solutions on the ServiceNow platform.
• Develop Catalog Items, Flows, Subflows and Actions using Flow Designer.
• Implement and support ITSM and CMDB solutions.
• Configure and manage Service Graph Connectors, Discovery and ACC for CMDB population.
• Develop and maintain REST and SOAP integrations with external systems.
• Configure and customize Virtual Agent, including Topics, Topic Blocks and Flows.
• Work with Advanced Work Assignment (AWA) and Walk-Up Experience.
• Support Incident Management, Service Requests, Reports and Inbound Actions.
• Configure CMDB 360, Data Manager and related CMDB capabilities to improve data quality and governance.
• Support integrations with platforms such as Intune, Jamf, AWS and Active Directory.
• Contribute to Software Asset Management (SAM) and SAM Normalization activities.

Skills

ServiceNow development

ITSM

CMDB

Flow Designer

REST integrations

SOAP integrations

Tools

Service Graph Connectors

Discovery

ACC

Intune

Jamf

AWS

Active Directory

HRSD

Virtual Agent

Job description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are looking for an experienced ServiceNow Developer with strong hands-on expertise in ServiceNow development, ITSM, CMDB, integrations and workflow automation. The ideal candidate should have experience building and supporting scalable ServiceNow solutions and integrating the platform with enterprise systems.

Location : SINGAPORE (ONSITE)

Experience: 6+ years

Type : Contract, 12 months, extendable

Requirements

• 5+ years of ServiceNow development experience.
• Strong hands-on experience with ITSM and CMDB.
• Experience with Service Graph Connectors, Discovery and ACC.
• Strong knowledge of Flow Designer, Catalog Items, Flows, Subflows and Actions.
• Hands-on experience developing REST and SOAP integrations.
• Exposure to HRSD, Virtual Agent, AWA and SAM is preferred.
• Experience with Intune, Jamf, AWS and Active Directory integrations would be an advantage.
• ServiceNow CSA and/or CAD certification preferred

Responsibilities

• Design, develop, configure and enhance solutions on the ServiceNow platform.
• Develop Catalog Items, Flows, Subflows and Actions using Flow Designer.
• Implement and support ITSM and CMDB solutions.
• Configure and manage Service Graph Connectors, Discovery and Agent Client Collector (ACC) for CMDB population.
• Develop and maintain REST and SOAP integrations with external systems.
• Configure and customize Virtual Agent, including Topics, Topic Blocks and Flows.
• Work with Advanced Work Assignment (AWA) and Walk-Up Experience.
• Support Incident Management, Service Requests, Reports and Inbound Actions.
• Configure CMDB 360, Data Manager and related CMDB capabilities to improve data quality and governance.
• Support integrations with platforms such as Intune, Jamf, AWS and Active Directory.
• Contribute to Software Asset Management (SAM) and SAM Normalization activities.

WHAT'S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Rest assured, we will not disclose your personal information to any third parties, and we remain steadfast in our commitment to providing equal opportunities to all applicants.