Service Supply Chain Strategic Partner Manager

HP; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

HP Singapore's Service Supply Chain organization seeks a Strategic Partner Manager to shape and execute its partner strategy and manage direct relationships with strategic partners. The role centers on developing innovative principles, executive process management and delivering solutions that transform supplier engagement and performance, including automation and AI.

The successful candidate will lead large cross-division teams, drive negotiations on commercial terms, pricing models, and

Qualifications

• Requires a four-year or graduate degree in supply chain or related field.
• 10+ years of work experience in supply chain, operations, and strategic partner management.
• Experience leading large-scale transformations, automation, or AI initiatives.
• Proven ability to coordinate cross-functional programs in a global environment.

Responsibilities

• Independently structures analytical approaches and develops service partner strategies.
• Leverage AI tools to improve efficiency and effectiveness.
• Interprets data to create new processes and tools for partner performance.
• Leads large cross-functional project teams and mentors others.
• Consults with executives on high-level supply chain issues including risk and growth opportunities.
• Drives cost savings through negotiations with partners and stakeholders.
• Guide complex negotiations on terms, pricing, service models and performance commitments.

Skills

Strategic partner management

Executive stakeholder engagement

Negotiations

AI-enabled process improvement

Education

Bachelor's or Graduate degree in SCM/Operations/Business Admin

Job description

Description - HP Service Supply Chain organization is looking for a Strategic Partner Manager to contribute to the design and implementation of its Partner Strategy and manage the directly relationship and business model with strategic partners going forward. This role combines unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. The successful candidate will contribute to the development of innovative principles, ideas and executive process management, provide highly innovative solutions to supplier/partner engagement, performance and transformation including the leverage of automation and AI, and lead large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams, routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives, and develop strategy and sets functional policy and direction.

Responsibilities

• Independently structures analytical approaches and develops service partner strategies by applying advanced, in-depth supply chain and industry knowledge.
• Leverage AI tools and process improvement methodologies to improve efficiency and effectiveness.
• Interprets data to create new processes, strategies, and tools to be used for supply chain business objectives and improve partner operational performance.
• Leads large, cross- functional project teams, providing mentoring and guidance in support of building and maintaining the strategic supplier/partner roadmap.
• Consults with business executives (internally and externally) on a wide range of high-level supply chain issues, including risk management and new growth opportunities.
• Drives process improvements, cost savings through effective negotiations with partners and stakeholders.
• Guide complex negotiations with partners and suppliers regarding commercial terms, pricing structures, service models, and performance commitments

Education & Experience Recommended

• Four-year or Graduate Degree in Supply Chain Management, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 10+ years of work experience, preferably in supply chain, operations, and strategic partner management, or related strategic business functions.
• Experience participating in large-scale transformation, automation, digitalization, or AI-enabled business initiatives.
• Demonstrated success coordinating complex cross-functional programs in a global business environment.

Knowledge & Skills

• Demonstrated experience managing strategic supplier or partner relationships, including commercial negotiations and executive stakeholder engagement.
• Knowledge and experience in field service delivery and reverse supply chain a plus.
• Strong business acumen with targeted knowledge and experience in procurement, planning, warehousing and logistics including reverse supply chain flows.
• Advanced analytical and problem solving skills with proven track record in financial modeling and business case creation.
• Extensive knowledge of and ability to manage complex financial analysis and modeling.
• Advanced written and verbal communication, presentation, stakeholder communication and persuasion skills; mastery in English and local language.
• Proven ability to communicate effectively and influence at executive (VP+) level.
• Advanced team and project management skills, including project structuring and managing multiple work streams independently.

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

Provides highly innovative solutions to complex problems within established policy.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (Taiwan)

Travel -

25%

Relocation -

No

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal”