Service Engineer #10477

ANRADUS PTE. LTD.; Singapore; On-site; SGD 41,000 - 49,000; Full time

Job summary

ANRADUS PTE. LTD. in Singapore seeks a Service Engineer to install CNC machining centers, lathes, and ProCobots, and to provide on-site service and troubleshooting in the West Region.

You will report to the Service Manager, perform preventive maintenance, geometry checks, and laser calibration, and support overseas customers and distributors. Diploma or degree in Mechanical/Electrical/Mechatronics is required, with travel willingness.

Qualifications

• Diploma or degree in Mechanical, Electrical, or Mechatronics Engineering.
• Relevant experience servicing CNC machines or industrial machinery preferred.
• Knowledge of CNC controllers, machining centres, and lathes advantageous.
• Able to troubleshoot, perform preventive maintenance, and machine calibration.
• Good technical, problem-solving and customer service skills.
• Willing to travel and work independently when required.

Responsibilities

• Report to the Service Manager in Singapore and provide technical and service support.
• Install CNC Machining Centers, Lathes, and ProCobots.
• Perform on-site servicing and troubleshooting of CNC controllers, machines, and ProCobots.
• Conduct machine inspections and preventive maintenance, including geometry checks and laser calibration.
• Perform pre-shipment inspections of CNC machines before delivery to overseas markets.
• Guide customers on routine machine maintenance and recommended best practices.
• Respond promptly to customer service calls and technical support requests.
• Work closely with Service and Application teams to support overseas customers and distributors.

Skills

Technical skills

Customer service

Problem solving

Willingness to travel

Education

Mechanical engineering

Electrical engineering

Mechatronics

Tools

CNC controllers

Machining centres

Lathes

ProCobots

Job description

Job Description

• Industry/ Organization Type: CNC Machine Tools & Industrial Machinery
• Position Title: Service Engineer
• Working Location: West Region
• Working Hours: Monday – Friday; 8:30am – 5:30pm
• Salary Package: Basic salary up to $4,000 + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Report to the Service Manager in Singapore and provide technical and service support.
• Install CNC Machining Centers, Lathes, and ProCobots.
• Perform on-site servicing and troubleshooting of CNC controllers, machines, and ProCobots.
• Conduct machine inspections and preventive maintenance, including geometry checks and laser calibration.
• Perform pre-shipment inspections of CNC machines before delivery to overseas markets.
• Guide customers on routine machine maintenance and recommended best practices.
• Respond promptly to customer service calls and technical support requests.
• Work closely with Service and Application teams to support overseas customers and distributors.

• Diploma or Degree in Mechanical, Electrical, Mechatronics Engineering, or a related field.
• Relevant experience in servicing CNC machines or industrial machinery is preferred.
• Knowledge of CNC controllers, machining centres, and lathes is advantageous.
• Able to perform troubleshooting, preventive maintenance, and machine calibration.
• Good technical, problem-solving, and customer service skills.
• Able to work independently and travel when required.