Service Crew/Senior/Lead Service Crew

AUTHENTIC BITES CONCEPTS PTE. LTD.; Singapore; On-site; SGD 20,000 - 31,000; Full time

Job summary

Elephant Grounds in Singapore is seeking a Service Crew member who brings warmth, attentiveness and efficiency to the guest experience. You will welcome, seat, and serve customers, guide them through the menu, and take accurate orders.

You will serve food and beverages promptly, maintain a clean dining area, handle payments, and support opening/closing duties with the team. Prior café or casual dining experience is preferred, and flexibility for weekends and holidays is required.

Qualifications

• Experience in café, brunch or bistromodern casual dining preferred.
• Able to multi-task in a fast-paced environment.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.

Responsibilities

• Welcome, seat, and serve customers with a friendly attitude.
• Guide customers through the menu, take accurate orders, and make recommendations.
• Serve food and beverages in a timely manner.
• Maintain cleanliness of tables and dining area.
• Handle payments and customer inquiries.
• Support opening/closing duties and team operation.

Skills

Customer service

Communication

Multi-tasking

Positive attitude

Job description

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a Service Crew member who brings warmth, attentiveness, and efficiency to the guest experience.

Job Responsibilities:

• Welcome, seat, and serve customers with a friendly attitude.
• Guide customers through the menu, take accurate orders, and make recommendations.
• Serve food and beverages in a timely manner.
• Maintain cleanliness of tables and dining area.
• Handle payments and customer inquiries.
• Support opening/closing duties and team operation.

Job Requirement

• Prior café, brunch or bistromodern casual dining settings experience preferred.
• Ability to multi-task efficiently while working in fast-paced environment.
• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Ability to work flexible hours/shift, including weekends and public holidays.

Salary will be commensurate with your qualifications and relevant working experience.