Service Crew (Downtown East)

People Profilers Pte Ltd; Singapore; On-site; SGD 20,000 - 33,000; Full time

Benefits offered by this job

Shift allowances

Stable hours

Training provided

Growth opportunities

Job summary

People Profilers Pte Ltd in Singapore is seeking a restaurant service professional to join our team. You will provide friendly customer service, handle reservations and enquiries by phone, greet guests, and record orders for food and beverages.

You will input orders into the POS system and support basic mic and karaoke system checks. The role requires efficiency in a fast-paced setting, strong communication with guests and staff, and the ability to work unsupervised while maintaining a high

Qualifications

• Customer service experience is preferred.
• Good communication skills are required.
• Able to work in a fast-paced environment and multitask.

Responsibilities

• Provide a positive customer experience with fair friendly and courteous service
• Handle phone calls for reservations and enquiries
• Greet and direct guest to designated room
• Record orders serve food and beverages
• Input orders into point-of-sales system
• Provide basic technical support mic checks karaoke system checks
• Maintain a safe and clean environment
• Ability to work unsupervised and produce quality work
• Communicate effectively with team members and management
• Ensure a neat and tidy appearance
• Comfortable with handling alcoholic beverages
• All other ad-hoc duties assigned by superior

Skills

Customer service

Communication

multitasking

Tools

POS system

Job description

Attractive shift allowances & stable hours
Fun, energetic work environment
Clear training provided & growth opportunities

Responsibilities

1. Provide a positive customer experience with fair friendly and courteous service

2. Handle phone calls for reservations and enquiries

3. Greet and direct guest to designated room

4. Record orders serve food and beverages

5. Input orders into point-of-sales system

6. Provide basic technical support mic checks karaoke system checks

7. Maintain a safe and clean environment

8. Ability to work unsupervised and produce quality work

9. Communicate effectively with team members and management

10. Ensure a neat and tidy appearance

11. Comfortable with handling alcoholic beverages

12. All other ad-hoc duties assigned by superior

Requirements

• Willing to work shift-based schedules, including weekends and public holidays
• Customer-oriented with good communication skills
• Able to work in a fast-paced environment and handle multiple tasks efficiently
• 44 hours a week 6 days
• Day Shift: 11am to 9pm |10am to 8pm |12pm to 10pm
• Night Shift: 6.30pm to 3.30am | 4.30pm to 1.30am
• Usually scheduled to work minimally 4 hours of OT a week

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.