Service Crew

HAVE FUN PASIR RIS PTE. LTD.; Singapore; On-site; SGD 26,000 - 38,000; Full time

Job summary

HAVE FUN PASIR RIS PTE. LTD. is seeking a friendly and proactive guest services team member in Singapore.

The role involves welcoming guests, handling reservations and enquiries by phone, directing guests to their rooms, and inputting orders into the POS system. You will also assist with basic karaoke system checks and maintain a clean, safe environment. Candidates should deliver courteous service, work well with the team, and be able to perform ad-hoc duties as needed to ensure a great guest

Qualifications

• Provide positive customer experience with fair, friendly service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated room.
• Input orders into the point-of-sale system.

Responsibilities

• Record orders, serve food and beverages.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Communicate effectively with team members and management.
• Ensure neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Skills

Customer service

Communication

Teamwork

Problem solving

Tools

POS system

Job description

• Provide a positive customer experience withfair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and producequality work.
• Communicate effectively with team members and management.
• Ensure neat and tidy appearance.
• All other ad-hoc duties assigned by superior.