Seniors Care Associate (TOUCH Home Care)

Touch Community Services; Singapore; Hybrid; SGD 28,000 - 39,000; Full time

Job summary

Touch Community Services is seeking a Seniors Care Associate for TOUCH Home Care to deliver Enhanced Home Personal Care (EHPC) to frail elderly clients at night. The role covers urgent and scheduled care with one-hour response times, ensuring safety and timely reporting of changes in client condition.

The position requires independent judgment, ability to work through night hours (8:00 PM to 8:00 AM) and to support emergency activations within the community.

Qualifications

• Minimum GCE N Level or equivalent and training in at least one of the listed healthcare credentials.
• Completed Nursing experience or equivalent coursework is preferred.
• WSQ Higher Certificate or Advanced Certificate in Healthcare Support are acceptable qualifications.

Responsibilities

• Respond to unscheduled care requests within one hour of the call.
• Conduct on-site assessment and provide personal care support.
• Maintain a safe, clean and hazard-free home environment.
• Assist with hygiene, dressing, toileting and mobility needs.
• Monitor vital signs and medication as directed and report changes.

Skills

Effective communication

Self-management

Physically fit

Compassionate

Observant

Team player

Cycling

Education

GCE N Level or equivalent

WSQ Higher Certificate

Advanced Certificate in Healthcare Support (Nursing Care)

ITE Healthcare/Home Care programme

6+ months Nursing experience

Job description

Seniors Care Associate (TOUCH Home Care)

Full-time

Nursing

Job Summary:

Delivers Enhanced Home Personal Care (EHPC) services to frail elderly clients to support safe ageing-in-place within the community. The role provides responsive, short-duration personal care and emergency support services during night hours (8:00 PM to 8:00 AM).

This includes supporting existing Enhanced Home Personal Care (EHPC) clients through scheduled night interventions, urgent unscheduled care requests with a one-hour response time, as well as attending to community emergency activations.

The position requires the ability to work independently, exercise sound judgment in urgent situations, and ensure timely escalation and reporting where necessary to safeguard client safety and well-being.

Principal Responsibilities and Duties:

Delivery of Enhanced Home Personal Care services for both scheduled and unscheduled care needs:

• Respond to unscheduled care requests within one (1) hour of receiving the call
• Conduct on-site assessment and provide appropriate personal care support
• Maintain a safe, clean and hazard-free home environment
• Clean immediate living environment when contaminated with urine, stool or other bodily fluids
• Change linen or bedsheets when soiled during the night
• Provide personal care support to clients
• Hygiene care, assisted shower or bed sponging
• Change clothes or diapers
• Assist with toileting
• Lift, transfer and reposition clients safely

Scheduled Support:

• Attend to scheduled care interventions as per assigned care plan (housekeeping and personal care)
• Medication & Monitoring
• Assist and remind clients with medication
• Monitor medication compliance
• Monitor vital signs (temperature, BP, pulse)
• Higher Care Tasks
• Simple wound dressing
• PEG tube care
• Nebuliser with normal saline
• Hypo-count and documentation
• Care for clients with permanent tracheotomy
• Apply cold compress as instructed
• Document all services provided and report any significant changes in client condition

Other responsibilities

• Provide administrative support
• Maintaining cleanliness of care outposts
• Support operational needs of the organisation as requiredPerform any other ad-hoc duties as assigned by Supervisor or Management.

Essential Qualifications:

For Local Applicants

• Minimum GCE N Level or equivalent and
• Training in at least one of the following:
• Workforce Skills Qualifications (WSQ) Higher Certificate or,
• Advanced Certificate in Healthcare Support (Nursing Care) or,
• ITE Approved Training Centre – Healthcare (Home Care) Programme
• Completed more than 6 months Nursing
• Aide Course from home country and, Relevant caregiving or healthcare experience preferred

Core Competencies Skills and Attributes:

• Able to communicate effectively with elderly clients
• Demonstrates strong self-management, accountability and professionalism in managing duties independently
• Physically fit and able to perform hands‑on caregiving duties
• Patient, compassionate and respectful towards seniors.
• Observant, safety‑conscious and responsive in urgent situations
• Adaptable, reliable and a team player with a passion for eldercare
• Able to cycle as this will be main mode of transport in‑between visits

All applications will be treated with strict confidentiality. Only shortlisted candidates will be notified.