Senior Workshop Engineer (Scheduler) | MNC | North

GMP Technologies; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

GMP Technologies (S) Pte Ltd is seeking a Senior Workshop Engineer (Scheduler) to plan daily field technician deployments, handle reallocations, and ensure readiness for next-day work across North operations.

The role includes parts preparation, workshop management, technical support, and compliance with audit requirements, leveraging hands-on repair experience with home and commercial appliances.

Qualifications

• Diploma/Degree in Electrical, Electronics or related engineering discipline.
• 3-5 years experience in customer service or technical support.
• Hands-on repair experience with home or commercial appliances.
• Adaptability to new technology and devices.

Responsibilities

• Daily scheduling of field technicians and next-day readiness.
• Manage last-minute reassignments due to leave or issues.
• Parts preparation and assignment ahead of schedule.
• Maintain workshop cleanliness and stock cycles; asset management.

Skills

Scheduling

Change management

Parts coordination

Workshop management

Technical support

Vehicle management

Audit & compliance

Field service backup

Education

Electrical/Electronics/Engineering degree

Job description

About the job Senior Workshop Engineer (Scheduler) | MNC | North

• Daily Scheduling Plan and coordinate field technician assignments, handle urgent job reallocations, and ensure readiness for next-day deployments.
• Job Reassignments Manage last-minute changes due to medical leave or unforeseen field issues, reallocating jobs between in-house and partner technicians
• Parts Preparation Review service appointments and assign necessary spare parts for engineers ahead of schedule.
• Workshop Management Maintain workshop cleanliness, oversee appliance scrapping, refurbishment, and stock cycle counts.
• Technical Support Act as first-level support for service engineers and mentor junior staff on technical issues.
• Vehicle & Documentation Upkeep Manage SE vehicle requirements (road tax, licenses) and ensure accurate job and asset documentation.
• Audit & Compliance Support adherence to company policies and participate in internal/external audits (e.g., ISO, ICs).
• Backup Field Service Step in for urgent service repairs, conduct on-site troubleshooting, and handle payment and service closure

Requirements

• Min. Diploma/Degree inElectrical, Electronics and Engineering related discipline
• 3-5 years experience in customer service or technical support
• Hands on experience with repair of home appliances or similar commercial appliances
• Adaptability to new technology
• Able to handle mobile devices (Eg. iPAD, Tablets, Smartphones, Credit Card Terminals)

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Fiona Koh | Registration No: R1109239

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.