Senior Warehouse Operations Leader | Inventory & KPI Excellence

TRUST RECRUIT PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Trust Recruit Pte. Ltd. is seeking an experienced Head of Warehouse Operations to lead daily warehouse activities, optimize inventory accuracy, and drive cost efficiency in Singapore.

You will develop and implement strategies to boost productivity, capacity utilization, and service levels across shifts. Responsibilities include establishing SOPs, mentoring managers and teams, planning manpower, monitoring KPIs, and ensuring safety compliance while collaborating with logistics partners and

Qualifications

• 8–12+ years in supply chain or operations management.
• Deep knowledge of warehouse processes and inventory control.
• Experience with process improvement and KPI management.
• Leadership and safety/compliance knowledge.

Responsibilities

• Oversee daily warehouse operations including picking, packing, dispatch, returns and inventory control.
• Develop and implement operational strategies to improve productivity, capacity utilization and service levels.
• Establish and monitor warehouse processes, SOPs and performance standards.
• Lead, coach, and develop warehouse managers, supervisors and operation teams.
• Plan manpower requirements and ensure staffing levels across shifts.
• Build a culture of accountability, teamwork, safety and continuous improvement.
• Ensure high levels of inventory accuracy through stock control and cycle-counting programs.
• Monitor stock movements, discrepancies, slow-moving inventory and stock losses.
• Manage performance and costs; optimize systems and technology (WMS, ERP).
• Ensure strict safety and compliance with policies and risk assessments.
• Manage relationships with logistics providers, suppliers, contractors and external partners.
• Track KPIs on inventory accuracy, order fulfilment and on-time dispatch/delivery.

Skills

Leadership

Operations management

Strategic planning

Stakeholder management

Education

Diploma

Tools

WMS/ERP systems

Job description

Trust Recruit Pte. Ltd. is seeking an experienced Head of Warehouse Operations to lead daily warehouse activities, optimize inventory accuracy, and drive cost efficiency in Singapore.

You will develop and implement strategies to boost productivity, capacity utilization, and service levels across shifts. Responsibilities include establishing SOPs, mentoring managers and teams, planning manpower, monitoring KPIs, and ensuring safety compliance while collaborating with logistics partners and