Senior Vehicle Diagnostics & Service Technician

St Engineering; Singapore; On-site; SGD 31,000 - 49,000; Full time

Job summary

ST Engineering in Singapore seeks an automotive aftersales service technician to support customer satisfaction and service operations.

You will diagnose vehicle faults, open Maximo job cards, arrange servicing with customers, and perform repairs including battery servicing, with diligent documentation and timely progress updates.

Strong English communication and a customer‑focused attitude are essential; adaptability to changing situations is required.

Qualifications

• Must have basic English communication skills.
• Customer service oriented and professional.
• Able to adapt to situational changes.

Responsibilities

• To ensure overall customer satisfaction with Company’s Aftersales service.
• Liaise with customer to arrange the bus to be serviced and repaired.
• Perform diagnosis on vehicle for fault finding.
• Open Job card in Maximo system and demand parts.
• Carry out repair/service job & servicing of battery, etc.
• Diligent recording of all info in service report (mileage, parts list, fault codes, etc).
• Update to customer the progress timely.
• Get customer to sign on service report to acknowledge the repair jobs.
• Provide breakdown support to customer.
• Carry out recall/warranty job as documented by MAN.
• Other functions as required by superior.

Skills

English communication

Customer service

Adaptability

Tools

Maximo system

Job description

ST Engineering in Singapore seeks an automotive aftersales service technician to support customer satisfaction and service operations.

You will diagnose vehicle faults, open Maximo job cards, arrange servicing with customers, and perform repairs including battery servicing, with diligent documentation and timely progress updates.

Strong English communication and a customer‑focused attitude are essential; adaptability to changing situations is required.