Senior TPM: Data Center Quality & Reliability Leader

Amazon; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Amazon Web Services (AWS) seeks a Senior Technical Program Manager for Quality and Reliability to lead end-to-end programs for critical data-center equipment. You will own program metrics, dashboards, and bi-weekly leadership updates, partnering with engineering, sourcing and external partners to ensure readiness at NPD gates.

You will drive risk mitigation, budget management and process improvements while aligning long-term strategy with rapid growth across AWS infrastructure.

Qualifications

• Experience managing programs across cross functional teams.
• Ability to define KPIs and SLAs to drive multi-million dollar businesses.
• Lean Six Sigma experience or equivalent process improvement knowledge.
• Demonstrated capability in release planning and milestone tracking.
• Advanced degree requirements as listed in qualifications.

Responsibilities

• Lead end-to-end quality and reliability programs for mission-critical AWS data-center products.
• Own program metrics, executive reporting, and resourcing for multiple NPD projects.
• Coordinate with Quality, Reliability, and engineering teams across global sites.
• Develop business cases and dashboards to align leadership on the best paths.
• Manage budgets, timelines, risks, and cross-functional dependencies.
• Facilitate testing, qualification, and analysis with external partners.

Skills

Program management

Cross-functional teams

KPI / SLA definition

Six Sigma / Lean

Release planning

Education

Master's in engineering or CS

MBA

Master's in CS / Eng / Math

Tools

Smartsheet

Power BI

Tableau

Job description

Amazon Web Services (AWS) seeks a Senior Technical Program Manager for Quality and Reliability to lead end-to-end programs for critical data-center equipment. You will own program metrics, dashboards, and bi-weekly leadership updates, partnering with engineering, sourcing and external partners to ensure readiness at NPD gates.

You will drive risk mitigation, budget management and process improvements while aligning long-term strategy with rapid growth across AWS infrastructure.