Senior Tier-3 Network Operations Engineer | Hybrid

Deutsche Bank; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Hybrid working arrangement

Flexible benefits

25 days annual leave

Job summary

Deutsche Bank in Singapore is seeking an Advanced Tier 3 Network Engineer for Global Network Services. You will support routing/switching, SDN, DCN, cloud and security technologies to enable 24x7 client services and work with global teams to resolve complex network issues.

The role requires 8+ years in enterprise networking, CCIE or equivalent, ITIL v4, and strong communication. It includes on-call duties, a hybrid work arrangement, and ongoing learning opportunities.

Qualifications

• Minimum 8 years of network operational experience in financial institutions or relevant roles.
• In-depth hands-on experience in routing/switching and related technologies (e.g., TCP/IP, DNS, DHCP, MP-BGP, OSPF, VRF, etc.).
• Experience with network tools and technologies (SNOW, SNMP, NetFlow, packet capture).
• CCIE or other expert level technical certifications.
• ITIL v4 Foundation certification.
• Degree in Computer Science, Information Technology, Engineering.
• Ability to work in a fast-paced operational environment.
• Strong written and verbal communication; strong interpersonal skills.
• Role requires Monday to Friday, 9am to 6pm with on-call standby weekends.

Responsibilities

• Provide advanced technical support for complex network issues escalated from Level 2 teams.
• Troubleshoot and resolve intricate network problems related to managed network products/services.
• Lead root cause investigations for critical incidents and implement preventive measures.
• Collaborate with SMEs, Engineering and vendors to resolve complex network issues.
• Participate in on-call rotations to provide 24/7 network support.
• Develop and maintain network documentation including OGLs and Confluence.

Skills

Routing & Switching

Enterprise Networking

Network Troubleshooting

VPN/Firewall

GTM/LTM

ITIL v4 Foundation

Strong Communication

Education

Degree in Computer Science/IT/Engineering

Tools

SNOW (ServiceNow)

SNMP

NetFlow

Packet Capture

Job description

Deutsche Bank in Singapore is seeking an Advanced Tier 3 Network Engineer for Global Network Services. You will support routing/switching, SDN, DCN, cloud and security technologies to enable 24x7 client services and work with global teams to resolve complex network issues.

The role requires 8+ years in enterprise networking, CCIE or equivalent, ITIL v4, and strong communication. It includes on-call duties, a hybrid work arrangement, and ongoing learning opportunities.