Senior System Analyst (Agency Contract) - SP

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 140,000 - 210,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an experienced IT Project Delivery Lead to design and implement marketing automation and campaign management solutions.

You will translate business requirements into technical designs, manage end-to-end delivery, and ensure alignment with enterprise architecture and security standards while coordinating with vendors, QA teams, and production support for quality delivery.

Qualifications

• Bachelor's degree or higher in CS/Engineering or related field.
• 8+ years IT experience with strong technical delivery background.
• Proven experience delivering marketing automation or campaign management solutions.
• Strong understanding of the SDLC and Agile delivery.
• Excellent stakeholder management and executive level communication skills.

Responsibilities

• Analyze business requirements and translate into functional/technical designs.
• Design end-to-end campaign management solutions (data sourcing, segmentation, targeting, execution, fulfilment, measurement).
• Lead solution design aligning with enterprise architecture, security, and controls.
• Communicate complex technical concepts to business stakeholders and obtain sign-off.
• Own end-to-end project delivery including planning, estimation, risk and scope control.
• Partner with architects, testing teams, vendors, and production support for quality delivery.
• Oversee SIT, UAT, performance and security testing with Test Management teams.
• Support production issues, perform root cause analysis, drive service and performance improvements.
• Contribute to product and tool selection through RFPs and proofs of concepts.

Skills

IT project delivery

Marketing automation

Stakeholder management

Executive communication

Agile delivery

Education

Bachelor's degree in computer science, Engineering, or related discipline

Tools

Adobe Campaign

Adobe Analytics

AEM

Unica

SAS Marketing Automation

Salesforce Marketing Cloud

Job description

Responsibilities

• Analyze business requirements and translate them into functional and technical designs
• Design end to end campaign management solutions covering data sourcing, segmentation, targeting, execution, fulfilment, and measurement
• Lead solution design ensuring alignment with enterprise architecture, security, and control standards
• Communicate complex technical concepts clearly to business stakeholders and obtain solution sign off
• Own end to end project delivery, including planning, estimation, risk management, and scope control
• Partner with architects, testing teams, vendors, and production support to ensure quality delivery
• Oversee SIT, UAT, performance, and security testing with Test Management teams
• Support production issues, perform root cause analysis, and drive continuous service and performance improvements
• Contribute to product and tool selection through RFPs and proof of concepts.

Requirement

• Bachelor’s degree in computer science, Engineering, or related discipline
• 8+ years of IT experience with strong background in technical project delivery
• Proven experience delivering marketing automation or campaign management solutions
• Strong understanding of the SDLC, including Agile delivery
• Excellent stakeholder management and executive level communication skills
• Ability to work independently, multi task, and deliver under pressure

Functional Expertise

• End to end real time and batch campaign management
• Targeting, segmentation, offer eligibility, prioritization, approvals, and closed loop reporting
• Strong financial services business domain knowledge

Technical Skills

• Adobe Campaign (hybrid on premise and cloud)
• Adobe Analytics, AEM (preferred)
• Experience with Unica, SAS Marketing Automation, or Salesforce Marketing Cloud (advantageous)
• Integration and customization using APIs, Java, JavaScript, SQL, XML, and data modelling

Tools & Certifications

• Project & DevOps tools: MS Project, Confluence, SharePoint, Jenkins, JIRA, Bitbucket
• Analytics and testing tools: Qlik Sense, QuerySurge, Postman