Senior Supply Chain Specialist (15 Months)

West Pharmaceutical Services Singapore Pte Ltd; Singapore; Sur place; SGD 120 000 - 150 000; Plein temps

Résumé du poste

West Pharmaceutical Services Singapore Pte Ltd is seeking a Senior Supply Chain Specialist to lead SAP S/4HANA implementation and provide ongoing operational support across planning, inventory, warehousing, and shipping. The role ensures processes are designed, adopted, and sustained within SAP S/4HANA.

You will partner with procurement, manufacturing, logistics, and finance teams to drive process standardization, data quality, testing, and cutover readiness while enabling user adoption and

Qualifications

• Bachelor's degree in Supply Chain, Operations, Business, Information Systems, or related field.
• Minimum 5 years of experience in end-to-end supply chain operations.
• Hands-on experience using SAP S/4HANA in supply chain processes.
• Experience supporting SAP implementation, enhancement, or transformation projects.
• Strong analytical, communication, and problem-solving skills.
• Ability to work across both business operations and system/process improvement activities.

Responsabilités

• Support end-to-end supply chain process execution across planning, inventory, warehousing, and shipping.
• Participate in SAP S/4HANA implementation activities including requirements gathering, fit-gap discussions, testing, and deployment support.
• Work with stakeholders to align supply chain needs with SAP S/4HANA capabilities.
• Provide post-go-live support to stabilize operations and improve user adoption.
• Coordinate with cross-functional teams across procurement, manufacturing, logistics, and finance.
• Maintain process documentation and training materials.

Connaissances

Analytical skills

Communication skills

Problem-solving

Cross-functional collaboration

Formation

Bachelor's degree in Supply Chain, Operations, Business, Information Systems, or related field

Outils

SAP S/4HANA

Description du poste

Job Summary:

The Senior Supply Chain Specialist - SAP S/4HANA Implementation & Operational Support is responsible for supporting end-to-end supply chain processes while playing a key role in SAP S/4HANA implementation, process optimization, and post-go-live operational support. This role bridges business operations and system execution across planning, inventory, warehouse, and shipping functions, ensuring that supply chain processes are effectively designed, adopted, and sustained within SAP S/4HANA.

Essential Duties and Responsibilities:

• Support end-to-end supply chain process execution across planning, inventory, warehousing, and shipping.
• Participate in SAP S/4HANA implementation activities including requirements gathering, fit-gap discussions, process mapping, testing, and deployment support.
• Work with business stakeholders to define supply chain process needs and align them with SAP S/4HANA capabilities.
• Support process design and standardization for planning, warehouse operations, shipping, and inventory management.
• Assist in system configuration validation, functional testing, and issue resolution during implementation and enhancement projects.
• Execute test scripts for unit testing, integration testing, and user acceptance testing.
• Support data validation, transaction accuracy checks, and process readiness for cutover and go-live.
• Provide post-go-live support to resolve process issues, stabilize operations, and improve user adoption.
• Monitor day-to-day SAP S/4HANA supply chain transactions and troubleshoot operational issues impacting supply, warehouse, or shipping performance.
• Partner with cross-functional teams including procurement, manufacturing, logistics, customer service, and finance.
• Maintain process documentation, work instructions, training materials, and support guides.
• Identify opportunities for continuous improvement in system usage, process flow, and operational performance.
• Support master data quality and process compliance within SAP S/4HANA.
• Act as a liaison between business users and SAP functional/technical teams for incident resolution and enhancement requests.

Core Process Scope

• SAP S/4HANA supply chain process support
• Planning and replenishment process execution
• Inventory control and transaction management
• Warehouse operations and material movement support
• Shipping and order fulfillment coordination

Basic Qualifications:

• Bachelor's degree in Supply Chain, Operations, Business, Information Systems, or related field.
• Minimum 5 years of experience in end-to-end supply chain operations.
• Hands-on experience using SAP S/4HANA in supply chain processes.
• Experience supporting SAP implementation, enhancement, or transformation projects.
• Strong understanding of planning, warehouse, inventory, and shipping processes.
• Experience with testing, issue tracking, process documentation, and user support.
• Strong analytical, communication, and problem-solving skills.
• Ability to work across both business operations and system/process improvement activities.

Preferred Knowledge, Skills and Abilities:

• Experience supporting SAP S/4HANA implementation or rollout projects.
• Experience in manufacturing, distribution, or regulated industry environments.
• Knowledge of fit-gap analysis, process mapping, and post-go-live support practices.
• Exposure to integration points across procurement, production, logistics, and finance.
• Experience supporting business users during system transition and stabilization phases.

Core Competencies

• SAP S/4HANA supply chain usage
• Implementation support
• Operational support
• End-to-end supply chain knowledge
• Testing and defect resolution
• Process mapping and documentation
• Warehouse, inventory, and shipping coordination
• Cross-functional collaboration
• Continuous improvement
• User support and training

Physical and Mental Requirements:

• Able to work with shift Production shopfloor teams to deliver outcome as and when needed.