Senior Storage Engineer: Expert in Storage Design & Support

Millennium Technology Services; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology services provider in Singapore is seeking an experienced technical support expert. The candidate will be responsible for managing customer issues and providing technical solutions in a complex multi-platform environment. The ideal candidate has a Diploma/Degree in Computer Science and at least 10 years of customer-facing experience. Familiarity with storage systems and advanced troubleshooting skills are essential for this role, along with excellent communication abilities.

Qualifications

• Minimum 10 years of experience in customer-facing, technical support work.
• Proven ability to resolve customer problems utilizing appropriate resources.
• Advanced knowledge of storage systems and platforms implementation.

Responsibilities

• Be the subject matter expert in storage area and propose product use.
• Manage customer issues in a timely manner.
• Lead team projects for process enhancement.

Skills

Technical problem resolution

Customer communication

Technical troubleshooting

Documentation skills

Team collaboration

Education

Diploma/Degree in Computer Science or equivalent

Tools

Solaris

LINUX

Windows

VMware

Job description

A leading technology services provider in Singapore is seeking an experienced technical support expert. The candidate will be responsible for managing customer issues and providing technical solutions in a complex multi-platform environment. The ideal candidate has a Diploma/Degree in Computer Science and at least 10 years of customer-facing experience. Familiarity with storage systems and advanced troubleshooting skills are essential for this role, along with excellent communication abilities.