Senior Solutions Engineer

Jeppesen ForeFlight, Inc.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

CPF retirement savings plan

Maternity leave

Paternity leave

Employee assistance program

Volunteer days

Referral program

Flight rewards and stipend

Job summary

Jeppesen ForeFlight is a leading aviation software provider seeking a seasoned Solutions Engineer focused on Flight Deck and Flight Planning. You will partner with Sales to drive revenue opportunities, translate aviation challenges into compelling software solutions, and mentor team members.

The role requires deep aviation knowledge, strong communication, and the ability to travel up to 40% globally, primarily in Asia Pacific. You will influence technical decisions throughout complex deals.

Qualifications

• BS/BA in an academic major relevant to the role or work experience in an equivalent field.
• 10+ years working with commercial airlines operations in EFB administration, Flight Planning, Flight Ops Technical or Operations Control.
• Experience using Jeppesen Flight Deck (EFB) and/or Flight planning products or with competitor offerings.
• Understanding of aviation technologies such as ADS-B.
• Excellent communication skills for proposals and presentations.
• Ability to lead and manage complex projects independently.

Responsibilities

• Collaborate with Sales Account Executives to grow key commercial accounts.
• Provide enterprise-level technical expertise and coordinate Solutions Engineering activities across the sales cycle.
• Identify solutions meeting customer goals and craft a compelling value story.
• Develop relationships with customer leadership and present technical capabilities of Jeppesen ForeFlight solutions.
• Travel up to 40% (Asia Pacific mainly, globally).

Skills

Aviation domain expertise

Solution engineering

Customer-facing communication

Team collaboration

Technical storytelling

Education

BS/BA in Computer Science, Electrical or Aerospace Engineering or equivalent

Master's degree or MBA preferred

Tools

Jeppesen ForeFlight Flight Deck

Flight planning tools

Job description

Jeppesen ForeFlight is redefining the future of aviation technology – equipping pilots, operators, and decision-makers with the software tools to forge bold new digital paths that push past the expected. We stand with those who dream bigger, fly farther, and seek to explore the next frontier in the cockpit and operations center.

The Jeppesen ForeFlight Commercial Aviation Sales Team is seeking a dynamic and collaborative Solutions Engineer specialising inFlight Deck and/orFlight planning domain. The ideal candidate should possess a strong technical background, exceptional communication skills, and the ability to build and maintain relationships with customers and business partners.

In this role, you will partner closely with Sales Account Executives in pursuit of Jeppesen ForeFlight revenue opportunities in the commercial aviation sector. You will leverage a blend of customer understanding, technical proficiency, and effective storytelling to propel complex, strategic deals towards closure. As the technical conscience of the sales team, you will be a trusted partner to our customers, providing strong value propositions of our software solutions to address our customers’ challenges. Key to this position is understanding aviation customer needs, pain points, business processes and technical vision and translating these into business solutions.

Key Responsibilities

• Collaborate with Sales Account Executives to grow key commercial accounts.
• Partner with Sales Account Executives on opportunity analysis, deal activities, pipeline planning and forecasting, treating our Sales team colleagues as first-among-equals of the customers we serve.
• Identifies new strategic opportunities and generates tactical opportunities specific toFlight Deck and/or Flight planning
• Provide enterprise-level technical expertise and coordination of Solutions Engineering activities throughout the sales cycle for selected accounts.
• Identify Jeppesen ForeFlight solutions that meet customer goals and objectives and formulates the value-story to influence customer decision makers in order to win the technical decision for Jeppesen ForeFlight solutions.
• Develop strong relationships with customer leadership (technical and business decision makers).
• Prepare, present and demonstrate technical system abilities and highlight benefits of Jeppesen ForeFlightFlight Deck, Charting, Ops Data and Flight planning products.
• Participate in tradeshows and other company and industry events to gather customer insights.
• Drive technical response activities for sales proposals.
• Serve as the technical voice of the customer in internal dialogues and advocate for customers whilst improving product quality.
• Stay current on industry trends, competitive solutions, and technical advancements in order to serve as an informed advisor for both customers and internal stakeholders.
• Mentor and train other members of the team.
• Travel up to 40% - primarily in Asia Pacific but also global.

Basic Qualifications (Required)

• BS/BA in an academic major relevant to the role, such as Computer Science, Electrical Engineering, Aerospace Engineering or work experience in an equivalent field.
• 10+ years working with commercial airlines operations in Electronic Flight Bag (EFB) administration, Flight Planning, Flight Ops Technical or Operations Control, including demonstrated experience in solutions planning, implementation, and operational roles
• Prior experience using JeppesenFlight Deck (EFB products),and/or Flight planning products or relevant experience with competitor offerings with deep expertise in at least one product.
• In-depth understanding of aviation-specific technologies such as ADS-B
• Excellent communication skills (verbally and written) in proposal preparation and presentations.
• Ability to initiate, drive and track projects to completion with minimal supervision.
• Ability to work effectively and add value as a team member as part of the go-to-market team.
• Demonstrated ability to lead specialist cross-functional teams in planning and implementing complex aviation solutions.
• Demonstrated ability to drive, implement, and track complex projects to completion independently.

Preferred Qualifications (Desired)

• Deep experience as a Solutions Engineer, Sales Engineer, Solutions Architect or equivalent technical presales roles.
• Strong knowledge of Jeppesen ForeFlight software solutions in theFlight Deck (EFB products), Charting, Flight planning and/or Ops Data products is desirable.
• Demonstrated experience and comfort level engaging with key customer stakeholders from the CIO to end users.
• Proficiency in negotiation skills to influence customer decisions and secure accounts.
• In-depth expertise in industry technology and standards such as SaaS, cloud technologies, API frameworks, SOA and, web services architecture.
• Broad understanding of IT and AI trends, emerging technologies, and IT best practices.
• Creative problem-solving capability, strong analytical and listening skills.
• Ability to work effectively, add value as a team member and assume a leadership role for the team.
• Ability to establish relationships quickly and coordinate across various groups and functional teams.
• Holding or actively pursuing an aviation credential (such as a Pilot certificate, CFI, or FAA Dispatcher certificate) is personally rewarding and viewed favourably. Jeppesen ForeFlight encourages all team members to connect with aviation in whatever form suits them.

Typical Education & Experience

• BS/BA in an academic major relevant to the role, such as Computer Science, Electrical Engineering, Aerospace Engineering or work experience in an equivalent field.
• A master’s degree in a relevant field or an MBA is preferred.

About Jeppesen ForeFlight

Jeppesen ForeFlight is a leading provider of innovative aviation software solutions, serving the Commercial, Business, Military, and General Aviation sectors globally. Combining Jeppesen’s 90-year legacy of accurate aeronautical data with ForeFlight’s expertise in cutting-edge aviation technology, the company delivers an integrated suite of tools designed to enhance safety, improve operational efficiency, and sharpen decision-making.

Why You Should Join: (Singapore)

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. Our benefits package includes but is not limited to the following:

• Medical insurance with employer paid health premiums for employees and dependents
• Dental insurance with employer paid health premiums for employees
• Employer paid life and total permanent disability insurance
• CPF retirement savings plan with employer contributions (per local regulation)
• 16 weeks of maternity leave (per local regulation)
• 4 weeks of paternity leave (per local regulation)
• Employee Assistance Program
• 2 days off to volunteer annually(effective in 2026)
• Employee referral program(effective in 2026)
• Flight rewards and flight stipend(effective in 2026)