Senior Solutions Engineer

2517 Chubb Singapore Pte Ltd; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Chubb Fire & Security in Singapore seeks a Senior Solutions Engineer to provide technical expertise in network infrastructure, IoT, Access Control/CCTV, and security systems design and implementation. You will be the go-to person for solutioning, advisory, and troubleshooting throughout design, commissioning and handover.

You will lead pre-sales engineering, perform assessments, ensure compliance with codes and cybersecurity, and develop architecture and integration strategies for smart building

Qualifications

• Diploma or degree in Computer/Network/Systems Engineering or related field.
• 10+ years in network segmentation, VLANs, PoE, IP addressing, firewalls, secure remote access and cybersecurity hardening.
• Hold networking certifications demonstrating competence in IP networking and cybersecurity.
• Experience in system testing, commissioning, defect resolution and customer handover.
• Experience in electronic security design or smart building applications is an advantage.
• Experience with access control, CCTV and IP-networked solutions is an advantage.

Responsibilities

• Provide pre-sales engineering and solution design support for IT, IoT, security field devices, and network infrastructure projects.
• Perform technical assessments and gap analyses to validate customer requirements and integration needs.
• Ensure solutions comply with customer specs, codes, cybersecurity requirements and company standards.
• Develop technical architecture, network designs, and integration strategies for security and smart buildings.
• Assist in FAT, SAT, UAT, and system demonstrations before and during project handover.
• Develop commissioning checklists, test scripts, risk assessments, and rollback plans for major works.
• Perform testing, commissioning, and field deployment support for network, IoT, and security systems.
• Troubleshoot, diagnose, and resolve faults related to network connectivity and security platforms.
• Support system integration and optimization for reliable operation.
• Collaborate with project, operations, and customer teams from design to handover.
• Prepare technical documentation, test plans, commissioning reports, and as-built diagrams.
• Provide hands-on technical support for troubleshooting and maintenance.
• Lead investigations of complex issues with root-cause analysis and corrective actions.

Skills

IP networking

Network segmentation

VLANs

PoE

IP addressing

Firewalls

Secure remote access

Cybersecurity hardening

System testing

Commissioning

Security systems design

Education

Diploma or Degree in Computer/ Network/ Systems Engineering, telecommunications or related discipline

Tools

Networking certifications

Job description

Role Purpose The Senior Solutions Engineer is a technical expert supporting the business in the areas of network infrastructure, IoT, Access Control/ CCTV and other Security Systems design and implementation. He will be the go-to person for technical solutioning, advisory and troubleshooting.

Key Responsibilities

• Provide pre-sales engineering and solution design support for IT, IoT, security field devices, and network infrastructure projects.
• Perform technical assessments and gap analyses to validate customer requirements, existing infrastructure, system constraints, and integration requirements.
• Ensure all solutions comply with customer specifications, relevant codes of practice, cybersecurity requirements, manufacturer recommendations, and company quality standards.
• Develop technical architecture, network designs, and integration strategies for security and smart building applications.
• Assist in factory acceptance tests (FAT), site acceptance tests (SAT), user acceptance tests (UAT), and system demonstrations before and during project handover.
• Develop commissioning checklists, test scripts, method statements, risk assessments, and contingency or rollback plans for major implementation works.
• Perform testing, commissioning, and field deployment support for network, IoT, and security systems.
• Troubleshoot, diagnose, and resolve faults related to network connectivity, security platforms, and field devices.
• Support system integration, configuration, and optimization to ensure reliable operation and performance.
• Work closely with project, operations, and customer teams to deliver technical solutions from design through commissioning and handover.
• Prepare technical documentation, test plans, commissioning reports, and as-built network diagrams.
• Provide hands-on technical support for troubleshooting, maintenance, and continuous improvement of deployed systems.
• Lead technical investigations of complex network and security system issues, providing root cause analysis and corrective actions.
• Act as the technical subject matter expert for IP networking, cybersecurity, IoT devices, and integrated security solutions.

Qualifications and Experience

• Diploma or Degree in Computer/ Network/ Systems Engineering, telecommunications or a related discipline.
• At least 10 years of relevant experience in network segmentation, VLANs, PoE, IP addressing, firewalls, certificates, secure remote access, and cybersecurity hardening.
• Hold relevant industry-recognised networking certifications demonstrating competence in IP networking, network configuration and cybersecurity.
• Demonstrated experience in system testing, integrated commissioning, defect resolution and customer handover.
• Experience in electronic security design, integration or commissioning experience an advantage.
• Experience in implementing smart building systems/ applications, access control, CCTV systems and/or IP-networked solutions an advantage.

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. #BR-CB When you join Chubb, you join a business that has been providing fire safety and security solutions and services for more than 200 years. This heritage inspires us to be innovative; we’ve become experts at adapting to new technologies and now work for organisations of all sizes and sectors around the world. We do this without ever losing our human touch. Our localised, personal service is delivered through an expansive global network that includes 12,000+ experts, each one focused on protecting, securing and optimising facilities and operations.