Senior Software Engineer - CLM/CRM Ops (Hybrid)

Avaloq; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid and flexible working

Job summary

Avaloq in Singapore is seeking a Technical Business Analyst to join the Service Operations – CLM/CRM team. You will design, develop, maintain, and support critical client-facing applications within the CLM/CRM domain, driving reliability and performance for our wealth management software.

Collaborating with Business Analysts, Service Managers, Product teams, and Project Delivery, you will analyze production incidents, implement fixes, and contribute to continuous improvement and scalable

Qualifications

• Bachelor's Degree in Computer Science, Engineering, or equivalent.
• 6+ years of experience as a software developer, or similar role in banking/financial services.
• Strong programming, analytical, and problem-solving skills.
• Knowledge of RDBMS, Oracle SQL queries, and Oracle PL/SQL.
• Knowledge of Java programming languages. Unix, Python or similar can be valuable.
• Experience in software design, development, testing, and troubleshooting.
• Familiarity with software development best practices, version control systems, and CI/CD concepts.
• Strong communication skills and the ability to work effectively within cross-functional teams.
• Fluent English (written and verbal).

Responsibilities

• Ensure the stable, reliable, and efficient operation of CLM, CRM, and integrated third-party applications.
• Leverage strong software development and coding expertise to analyze, troubleshoot, and resolve production incidents and complex technical issues.
• Design, develop, test, and implement high-quality code fixes for application defects, ensuring system stability and performance.
• Perform root cause analysis, delivering software changes, drive permanent resolutions, and contribute to continuous application enhancements and optimization.
• Collaborate with cross-functional teams throughout the software development life cycle to deliver scalable and maintainable solutions.
• Maintain and enhance existing applications and services to meet evolving client and business requirements.
• Participate in client workshops and support our business analysts in requirements analysis
• Support testing activities, including functional validation, defect fixing, integration testing, and User Acceptance Testing (UAT)
• Maintain clear technical documentation and actively promote knowledge sharing and best practices within the team.
• To work with agile mindset, process, and ticketing platforms (Jira)
• Take ownership and responsibility for your area of expertise

Skills

Programming

Analytical

Problem solving

Communication

Self-motivated

Organized

English fluency

Education

Bachelor's degree

Tools

Oracle SQL

Oracle PL/SQL

Java

Unix

Python

CI/CD

Jira

Job description

Avaloq in Singapore is seeking a Technical Business Analyst to join the Service Operations – CLM/CRM team. You will design, develop, maintain, and support critical client-facing applications within the CLM/CRM domain, driving reliability and performance for our wealth management software.

Collaborating with Business Analysts, Service Managers, Product teams, and Project Delivery, you will analyze production incidents, implement fixes, and contribute to continuous improvement and scalable