Senior Security & Incident Response Officer

LAGUNA HOTEL HOLDINGS PTE. LTD.; Singapore; On-site; SGD 23,000 - 30,000; Full time

Benefits offered by this job

Transport provided

Uniform provided

Duty meals

Medical coverage

Dental coverage

Insurance coverage

Employee discount rate for F&B & hotel

Job summary

Laguna Hotel Holdings Pte. Ltd. in Singapore is seeking a vigilant Security Officer to protect guests and assets across our property. You will investigate incidents, interview parties, document reports, and escalate to supervisors or police when needed.

The role focuses on preventing disruptions, escorting unwelcome individuals, maintaining safety standards, and upholding confidentiality while delivering courteous service to guests and colleagues.

Qualifications

• Minimum education of GCE "O" or "N" Level certificate.
• At least 1 year working experience in a similar position in security & safety operations.
• Possesses a valid security license.
• First Aid and CPR+AED certified.
• WSQ Respond to Fire and Hazmat Emergency certified.

Responsibilities

• Investigate theft/fraud, noise complaints, assaults, and guest incidents.
• Interview parties to obtain statements and information.
• Notify managers or local authorities in accidents or incidents.
• Complete incident reports documenting security-related events.
• Escort unwelcome persons from the property when needed.
• Defuse disturbances and document actions taken.
• Follow safety policies and report unsafe conditions.
• Maintain confidentiality and protect company assets.

Skills

Guest safety operations

Incident response

Communication

Team collaboration

Education

GCE O Level / N Level

Job description

Laguna Hotel Holdings Pte. Ltd. in Singapore is seeking a vigilant Security Officer to protect guests and assets across our property. You will investigate incidents, interview parties, document reports, and escalate to supervisors or police when needed.

The role focuses on preventing disruptions, escorting unwelcome individuals, maintaining safety standards, and upholding confidentiality while delivering courteous service to guests and colleagues.