Senior Sea Freight Operations Manager

CENTRUM SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Centrum Solutions Pte. Ltd. in Singapore is seeking an experienced Sea Freight Logistics Manager to lead and strengthen our ocean freight operations. You will manage FCL/LCL import and export, coordinate with shipping lines, and drive service quality.

The ideal candidate has hands-on Freight Forwarding experience, strong leadership, and a track record of improving efficiency, cost control, and customer satisfaction in a busy logistics environment.

Qualifications

• Minimum 3 years of relevant experience in Sea Freight / Ocean Freight / Freight Forwarding.
• Strong practical experience in FCL and LCL import and export operations.
• Previous experience as a Sea Freight Manager, Ocean Freight Manager, Operations Manager, Assistant Manager, Team Leader, or similar position is preferred.
• Strong understanding of international freight forwarding and shipping procedures.
• Good knowledge of Singapore Customs and TradeNet procedures.
• Strong experience dealing directly with shipping lines, NVOCCs, overseas agents, and logistics service providers.
• Good knowledge of ocean freight pricing, procurement, and cost control.
• Experience handling cross-trade, transshipment, urgent, or complex shipments will be an advantage.
• Strong operational problem-solving and decision-making skills.
• Excellent communication, negotiation, and customer-management abilities.
• Ability to work independently and manage multiple shipments and priorities.
• Good command of English.

Responsibilities

• Manage complete sea freight import and export operations, including FCL and LCL shipments.
• Oversee daily shipment activities from booking and documentation through final delivery.
• Coordinate closely with shipping lines, NVOCCs, overseas agents, hauliers, warehouses, customers, and other logistics partners.
• Negotiate competitive ocean freight rates and maintain relationships with shipping lines and service providers.
• Manage vessel schedules, space allocation, bookings, and shipment planning.
• Prepare and review freight quotations, pricing, costing, and operational margins.
• Ensure accurate preparation and processing of MBL, HBL, shipping instructions, manifests, invoices, and other shipping documentation.
• Ensure compliance with Singapore Customs, TradeNet requirements, and applicable international shipping regulations.
• Handle transshipment, cross-trade, import, export, and special cargo movements.
• Monitor shipment status and proactively resolve delays, documentation issues, claims, and customer escalations.
• Control operational costs and improve shipment profitability.
• Work closely with the Sales and Business Development teams on quotations, tenders, and customer requirements.
• Develop and improve operational SOPs, workflows, and internal controls.
• Monitor operational KPIs and prepare regular management reports.
• Lead, supervise, and develop the sea freight operations team.
• Maintain high customer service standards and support long-term client relationships.
• Support the growth and development of Centrum Solutions' international sea freight business.

Skills

Sea freight management

FCL/LCL operations

Shipping line coordination

Pricing & quoting

Documentation handling

Team leadership

Customer management

Regulatory compliance

English communication

Job description

Centrum Solutions Pte. Ltd. in Singapore is seeking an experienced Sea Freight Logistics Manager to lead and strengthen our ocean freight operations. You will manage FCL/LCL import and export, coordinate with shipping lines, and drive service quality.

The ideal candidate has hands-on Freight Forwarding experience, strong leadership, and a track record of improving efficiency, cost control, and customer satisfaction in a busy logistics environment.