Senior SAP Commerce Cloud PM – Hybris CoE Lead (Singapore)
RICKSOFT SINGAPORE PTE. LTD.
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Benefícios oferecidos por esta vaga
Resumo da vaga
Ricksoft Singapore PTE. LTD. is seeking a seasoned Project Manager to head a large-scale eCommerce Operations Centre of Excellence (CoE) for a multi-market SAP Commerce Cloud (Hybris) platform.
The role is client-facing, senior, and based permanently on-site at the client's regional office in Singapore, overseeing a 40+ member team located in Vietnam. You will own the engagement, manage SLA performance, incident and escalation processes, and governance across Tech, Merchandising, and QA, while
Qualificações
- Must have 8+ years in IT delivery, operations, or service management.
- At least 3 years leading a large multi-disciplinary production-support team.
- Strong experience with SAP Commerce Cloud (Hybris) and eCommerce domains.
Responsabilidades
- Own the engagement as SPOC for the client on cross-pillar matters.
- Own SLA, headcount, and compliance outcomes across Tech, Merchandising, and QA.
- Lead leaders and align priorities with Tech Lead, Merchandising Lead, and QA Lead.
- Drive governance in weekly, monthly, and quarterly client meetings.
Conhecimentos
Ferramentas
Descrição da vaga
Ricksoft Singapore PTE. LTD. is seeking a seasoned Project Manager to head a large-scale eCommerce Operations Centre of Excellence (CoE) for a multi-market SAP Commerce Cloud (Hybris) platform.
The role is client-facing, senior, and based permanently on-site at the client's regional office in Singapore, overseeing a 40+ member team located in Vietnam. You will own the engagement, manage SLA performance, incident and escalation processes, and governance across Tech, Merchandising, and QA, while
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