Senior Salesforce & IT Solutions Analyst

SCOOT PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

SCOOT PTE. LTD. in Singapore is seeking a Salesforce-focused professional to partner with business stakeholders, translate needs into actionable requirements, and design scalable solutions within Service Cloud and connected systems.

The role encompasses security remediation, delivery, testing and production support, plus AI-driven automation and ongoing vendor management to ensure governance, reliability and business value.

Responsibilities

• Business analysis and stakeholder partnership to translate needs into prioritized requirements, user stories, acceptance criteria and business rules.
• Salesforce engineering and solution design, including data models, flows, Apex and integrations.
• Platform security and audit remediation with secure development practices and compliance.
• Delivery, testing and production support with backlog shaping, Agile ceremonies and release readiness.
• AI, automation and continuous improvement roadmap integration within Salesforce and connected systems.
• Capability development and vendor management, standards and RFQ/RFP support and governance.

Job description

SCOOT PTE. LTD. in Singapore is seeking a Salesforce-focused professional to partner with business stakeholders, translate needs into actionable requirements, and design scalable solutions within Service Cloud and connected systems.

The role encompasses security remediation, delivery, testing and production support, plus AI-driven automation and ongoing vendor management to ensure governance, reliability and business value.