Senior Salesforce Business Analyst — Driving Solutions

Spearing Executive Search; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading firm in the semiconductor industry is searching for an experienced Business Analyst focused on Salesforce. The successful candidate will conduct detailed analysis of business requirements, support cross-functional teams, and enhance efficiency through Salesforce solutions. An ideal candidate has at least 5 years of Salesforce-related experience, strong communication skills, and capability to thrive in a fast-paced environment. This position offers the opportunity to make a significant impact on company operations in Singapore.

Qualifications

• Minimum 5 years of experience as a Business Analyst focused on Salesforce.
• Experience with business processes in customer service and sales.
• Ability to present complex information clearly.

Responsibilities

• Analyze business requirements for Salesforce projects.
• Design and implement Salesforce solutions with teams.
• Lead discussions to gather requirements with stakeholders.
• Propose process improvements using Salesforce.
• Maintain relationships with key stakeholders and provide training.

Skills

Salesforce expertise

Business analysis

Communication skills

Stakeholder management

Data analysis

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Salesforce

Job description

About the job Business Analyst (Salesforce)

Our client, a leading player in the semiconductor industry, is seeking an experienced Business Analyst to join their growing team. With a focus on Salesforce, you will have the opportunity to make a significant impact on the company's operations and help drive their success.

As a Senior IT Business Analyst, you will be responsible for:

• Conducting thorough analysis of business requirements for Salesforce projects
• Working with cross-functional teams to design and implement Salesforce solutions that align with the company's objectives
• Leading discussions and workshops with stakeholders to gather requirements and ensure solutions meet their needs
• Proposing process improvements and increased efficiency through the use of Salesforce systems
• Building and maintaining strong relationships with key stakeholders, including customers, sales, and other relevant departments
• Providing training and support to end-users on Salesforce processes and systems
• Analyzing data and providing valuable insights to support decision-making

The ideal candidate will possess the following qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field
• A minimum of 5 years of experience as a Business Analyst, with a focus on Salesforce
• Demonstrated experience with Salesforce and related systems
• In-depth understanding of business processes, including customer service and sales
• Exceptional communication skills, with the ability to present complex information in a clear and concise manner
• Ability to thrive in a fast-paced environment, manage multiple tasks, and meet deadlines

SPEARING EXECUTIVE SEARCH PTE LTD (EA license: 22S1195)