Senior Sales Associate

Ninja Van; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Ninja Van Singapore is seeking a Senior Sales Associate to drive new business acquisition and manage merchant relationships. The role includes mentoring Sales Associates, nurturing prospects, and promoting Ninja Van services and tools, while ensuring client satisfaction and SLA delivery.

The successful candidate will maintain strong client relationships, qualify leads, and collaborate with internal teams to tailor solutions and close deals in a fast-paced logistics environment.

Qualifications

• 2–5 years in a business development and client-facing role.
• Diploma or higher; degree preferred.
• Experience in sales negotiation, pricing analysis and solutioning.

Responsibilities

• Schedule meetings with potential prospects to understand service requirements.
• Acquire new clients to increase country revenue.
• Pitch operational requests to internal stakeholders to meet client requirements and SLAs.
• Prepare sales proposals, presentation decks, profitability analysis and contract documents.
• Ensure compliance with sales process and legal requirements.
• Educate clients on Ninja Van’s service requirements and capabilities.
• Identify key decision-makers and reach out to them to generate opportunities.
• Qualify and respond to inbound leads in a timely manner.
• Maintain and input data of leads in Salesforce CRM.
• Ensure client fit and build strong relationships for high retention.
• Identify opportunities to increase revenue and wallet share with existing accounts.
• Monitor delivery SLAs and coordinate with operations teams for resources.
• Collaborate with Sales Manager and share knowledge with teammates.

Skills

Lead generation

Client management

Sales negotiation

Pricing analysis

Solutioning

Education

Diploma or higher

Degree preferred

Tools

Salesforce CRM

Job description

The Senior Sales Associate is responsible for new business acquisition, management of merchants, mentoring of Sales Associates and helping to drive the adoption of new products and sales tools.

They will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. They will also be expected to maintain close relationships with clients and partners.

Responsibilities

• Schedule meetings with potential prospects to understand the service requirements of clients
• Acquire new clients to increase country revenue
• Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
• Prepare sales proposals, presentation decks, profitability analysis and contract documents
• Compliance with sales process and legal compliance
• Educate clients on the basic requirements of Ninja Van’s service
• Creatively seek and reach out to key decision‑makers of potential leads
• Respond to and qualify inbound leads in a timely manner
• Import and maintain data of leads in Salesforce CRM
• Ensure that clients’ business is a good fit for Ninja Van
• Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
• Identify ways to increase sales revenue and wallet shares with existing accounts
• Monitor and ensure promised delivery SLAs are met
• Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team
• Work with the Sales Manager to ensure that the team is kept up to date with technical knowledge
• Share experience and guide teammates especially in the absence of the Sales Manager
• Be willing and able to be an early adopter of new sales tools and/or sell new Ninja Van products

Requirements

• Minimum 2 - 5 years of experience in a business development and client-facing role
• Diploma in any field or higher, Degree preferred
• Experience in sales neighbour the ABC? (revised? but it says "Experience in sales negotiation, analysing pricing strategies and solutioning")