Senior Relationship Manager

Standard Chartered; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Continuous learning

Inclusive culture

Job summary

Standard Chartered Bank, SME Banking in Singapore, seeks a Relationship Manager to bring in new SME clients and grow an existing portfolio while meeting quarterly targets. You will partner with teams to deliver cash management and lending solutions tailored to small and mid-size businesses.

You will navigate KYC/AML, FATCA/CRS, and regulatory guidelines, balancing revenue opportunities with risk controls. A strong client-first mindset and cross-functional collaboration are essential for success.

Qualifications

• Experience with KYC/AML and FATCA/CRS processes.
• Understanding of cash management, lending, and trade finance for SMEs.
• Ability to assess client needs and tailor banking solutions.

Responsibilities

• Acquire new SME clients and expand existing relationships.
• Meet quarterly sales targets as indicated in the scorecard.
• Collaborate with internal teams to deliver comprehensive banking solutions.

Skills

Relationship management

Business banking

Sales oriented

Education

Bachelor’s Degree

Job description

SME Banking (“SME”) within Standard Chartered Bank aims to provide companies with turnover of up to US$50mio in Singapore a suite of product that meets their Cash management and financing requirements.

As a Relationship Manager, in addition to providing team support to your counterparts, you will be expected to bring in new SME clients and actively develop the accounts within your own portfolio. You are also expected to meet and exceed quarterly sales targets as stipulated in the “Quarterly Scorecard” as well as ensure that relationships managed by yourself consistently comment on how amazing your service is.

Key Responsibilities

Strategy
• You must have, or be prepared to quickly demonstrate a set of soft skills like:

Business
• You must have, or be prepared to quickly demonstrate a keen understanding of:

• all the products available to the clients, including all, Business Accounts, Cash management, loans, trade, investments, insurance, and hedging solutions;
• an ability to recommend and place the appropriate product to maximize the clients affinity to the bank;
• an ability to structure, articulate, and recommend alternative structures in the products above within cash management and credit programs;
• how to appropriate price products and recommend adjustments based on potential business and business risks;
• the relationships that you manage and positioning of those businesses that allow them to generate consistent profits
• an ability to place the full range of products across at least 30% of your customers.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
• NTB SME Clients
• Internal Stakeholders like Private Banking Team, International Banking Team, Priority Banking team, BBOT Team, BSSM, Trade Team, ME Onshore and Offshore Team, CA team.

Our Ideal Candidate

• Bachelor’s Degree and 3years of relvant Business Banking experience

Role Specific Technical Competencies

• Familiar customer due diligence processes including FATCA and CRS adherence.
• Familiar with basic working capital financing cycle and products for operating entities.
• Familiar with basic Cash Management solutioning

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thingand are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle,continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together,we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance,with flexible and voluntary benefits available in some locations.
• Time-offincluding annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible workingoptions based around home and office locations, with flexible working patterns.
• Proactive wellbeing supportthrough Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning cultureto support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation,one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

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