Senior Product Portfolio Operations Lead

JPMorgan Chase & Co.; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in Singapore seeks a Senior Product Portfolio Operations Associate within Market Data Services Control to drive cross-product delivery, optimize portfolio operations, and coordinate resource allocation.

You will contribute to data integrity, cost control, and timely reporting across market data systems. The role requires a strong background in program management or performance optimization, familiarity with Agile methods, and excellent stakeholder communication.

Qualifications

• Bachelor's degree in Business Administration, Accountancy, Economics or equivalent.
• Formal training/certification with at least 3+ years of experience or equivalent expertise in program management or performance optimization.
• Proven ability to implement initiatives that improve operational effectiveness.
• Experience supporting product development lifecycle operations, including Agile methodologies.
• Collaborative team player who is also a self-starter, able to work independently and autonomously.
• Strong time management: multitasker who delivers multiple demands on time and to a high standard, even under pressure.
• Strong working knowledge of Microsoft Office (Excel, Word, Outlook, etc.).
• Creative, solutions-oriented problem solver who performs well under pressure.
• Detail-oriented with a disciplined approach to process adherence and quality control.
• Excellent client communication skills (verbal and written), with strong analytical, prioritization, organizational skills and risk/controls awareness.

Responsibilities

• Creates synergies across products to ensure successful delivery against business objectives.
• Collects inputs from across products to highlight cross-product priorities, sequencing, and trade-offs.
• Calculates metrics for portfolio management operations and analyzes data for opportunities.
• Develops change initiative materials and timelines.
• Assists in product-level collection strategy including controls, financials, and resourcing needs.
• Responds to client tickets in queues while meeting SLAs.
• Maintains accurate inventory in the OptimizeSpend/FITS system.
• Troubleshoots user and application entitlement issues.
• Performs month-end activities including user location checks and relocations, reviewing terminated users, and service usage review for cost savings.
• Acts as data guardian for Market Data systems and manages software upgrade testing, validations, and signoffs.
• Maintains a control mindset by liaising with vendors, managing shared mailbox, and organizing documents.

Skills

Program management

Performance optimization

Agile methodologies

Time management

Microsoft Office

Education

Bachelor's degree in Business Administration, Accountancy, Economics or equivalent

Tools

OptimizeSpend

FITS

DACS

EMRS

Reporting System

Job description

JPMorgan Chase & Co. in Singapore seeks a Senior Product Portfolio Operations Associate within Market Data Services Control to drive cross-product delivery, optimize portfolio operations, and coordinate resource allocation.

You will contribute to data integrity, cost control, and timely reporting across market data systems. The role requires a strong background in program management or performance optimization, familiarity with Agile methods, and excellent stakeholder communication.