Senior Product Manager, Business Accounts

Airwallex; Singapore; On-site; SGD 140,000 - 200,000; Full time

Job summary

Airwallex in Singapore is seeking a Senior Product Manager for Business Accounts to own the end-to-end product experience across accounts, transfers, FX, reporting, and Airwallex Pay. You will shape the future of the business accounts landscape, aligning user needs with platform capabilities and turning complex workflows into simple, guided journeys.

You will partner with Engineering, Design, Data, and Operations to deliver high-impact customer experiences, maintain a high standard of quality,

Qualifications

• 5+ years of product management experience in high-growth technology companies.
• Experience owning customer-facing product areas with meaningful UX complexity.
• Strong product judgment, customer empathy, and the ability to translate complex systems into intuitive experiences.
• Demonstrated ability to partner with engineering teams on technically complex products.
• Experience working cross-functionally across Product, Engineering, Design, Data, and Operations.
• Strong communication and stakeholder management skills.
• Track record of building or improving products used by globally operating businesses.

Responsibilities

• Own the product experience for Business Accounts across accounts, transfers, FX, reporting, and Airwallex Pay.
• Define the future of Business Accounts, bringing together account management, money movement, payments, yield, and related services into an intuitive journey.
• Partner with Engineering, Design, Data, Product, Operations, and GTM teams to turn platform complexity into customer-facing workflows.
• Drive product decisions across account overview, transfers, activity and reporting, settings, alerts, and mobile experiences.
• Translate customer friction into clear priorities, roadmaps, and execution plans while maintaining high quality and usability.

Skills

Product management

Fintech

B2B SaaS

Cross-functional collaboration

Stakeholder management

UX for complex flows

Technical collaboration

Job description

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

How you'll make impact

Business Accounts is one of Airwallex’s most important customer problem spaces: helping businesses manage money across accounts, transfers, FX, reporting, and Airwallex Pay through a simpler, more unified experience. You’ll shape how customers understand account types, move between financial workflows, and manage their finances through one coherent product experience.

• Own the product experience for Business Accounts across accounts, transfers, FX, reporting, and Airwallex Pay.

• Define the future of Business Accounts, bringing together account management, money movement, payments, yield, and related financial services into an intuitive customer journey.

• Partner with Engineering, Design, Data, Product, Operations, and go-to-market teams across GTPN, Financial Platform, Yield, and related domains to turn platform complexity into clear customer-facing workflows.

• Drive product decisions across account overview, transfers, activity and reporting, settings, alerts, and mobile experiences.

• Translate customer friction in complex financial operations into clear product priorities, roadmap decisions, and execution plans while maintaining a high bar for product quality, usability, and craftsmanship.

You'll work from our Singapore office.

What we're looking for

Essentials

• 5+ years of product management experience in high-growth technology companies, ideally across fintech, payments, treasury, financial infrastructure, or complex B2B SaaS.

• Experience owning customer-facing product areas with meaningful UX complexity, particularly where multiple workflows or systems need to feel seamless to the end user.

• Exceptional product judgment, strong customer empathy, and a passion for craftsmanship, with the ability to turn complex systems into products that feel intuitive and delightful.

• Demonstrated ability to partner deeply with engineering teams on technically complex products and translate backend or platform complexity into intuitive customer experiences.

• Experience working cross-functionally across Product, Engineering, Design, Data, and operational stakeholders in fast-moving environments.

• Strong communication and stakeholder management skills, with the ability to influence peers and senior leaders across multiple teams and domains.

• A track record of building or improving products used by globally operating, multi-entity, or operationally complex businesses.

Preferred

• Experience in business accounts, treasury, transfers, FX, payments, wallets, or adjacent financial operations workflows.

• Experience leading products at the intersection of user experience and financial infrastructure.

• Familiarity with the challenges of unifying multiple financial capabilities into one clear customer experience.

• Experience building products for international businesses managing funds, payments, and reporting across currencies and markets.

• A strong sense of ownership, urgency, and bias toward action, with the ability to operate effectively in ambiguity.

• Experience in adjacent domains such as spend management, yield, or broader financial operations.

You’ll thrive here if

• You're comfortable owning the roadmap yourself.

• You own the outcome and you don't wait for permission to fix what's broken.

• You're comfortable making decisions with incomplete information and moving quickly anyway.

• You simplify complexity rather than hiding behind it.

• You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.

• You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.

• You value in-person collaboration and are happy being in the office three days a week.

Learn more about your team

The Business Accounts team is where Cash, Yield, Lending, and the rest of our product suite come together into one unified financial experience for businesses. We're building the intelligent orchestration layer that lets customers move funds between transactional, yield-generating, and lending accounts, optimize liquidity, and respond dynamically to activity across payments, card spend, and collections. The challenge is that this connective layer doesn't exist yet: as our product suite grows, customers need it to feel programmable and automated, not like a patchwork of separate accounts. This is a brand-new team at an early stage, so you'll shape the technical foundations of a core platform from the ground up. If you want ownership building the product that sits at the center of Airwallex's business customer experience, this is where that work happens.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.