Senior Cross-Border Payments Success Manager

Airwallex; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Airwallex, a global payments and financial platform, seeks a professional in Singapore to drive cross-border payments growth, manage key enterprise clients, and analyze market data for informed decisions. You will partner with product and R&D to optimize offerings, maintain strong client relationships, and pursue new business opportunities.

The role emphasizes proactive problem solving, attention to detail, and effective communication to navigate regulatory and market dynamics in cross-border

Qualifications

• 3–5 years of relevant industry experience, preferably with large enterprises.
• Strong communication skills and logical thinking.
• Proactive in identifying client needs and opportunities.
• Able to collect, analyze, and present data clearly.

Responsibilities

• Grow cross-border payment business aligned with market strategy.
• Follow up on merchants’ cross-border transactions and report status.
• Monitor industry policies, risk, and compliance; advise on strategy.
• Collaborate with product/R&D to provide market feedback and insights.
• Resolve client issues promptly, including pricing, KYC/KYB, and monitoring.
• Support data analysis to optimize client growth and relationships.

Skills

Cross-border payments

Client management

KYC/KYB

Data analysis

Market research

Communication

Job description

Airwallex, a global payments and financial platform, seeks a professional in Singapore to drive cross-border payments growth, manage key enterprise clients, and analyze market data for informed decisions. You will partner with product and R&D to optimize offerings, maintain strong client relationships, and pursue new business opportunities.

The role emphasizes proactive problem solving, attention to detail, and effective communication to navigate regulatory and market dynamics in cross-border