Senior Pre-Sales Engineer

Ascom; Singapore; On-site; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Continuous learning opportunities

Global collaboration opportunities

Long-term career support

Job summary

Ascom is seeking a Senior Pre-Sales Engineer in Singapore to engage directly with healthcare clients and showcase cutting-edge technology. You'll lead technical engagements, crafting tailored solutions that integrate Ascom’s portfolio into healthcare environments.

Your role will involve delivering impactful demonstrations and collaborating with teams to enhance product offerings. This is a unique opportunity to be involved in technologies shaping the future of clinical communication.

Qualifications

• Strong understanding of cloud-native architecture, including Kubernetes, Docker, and microservices.
• Experience with public cloud platforms (AWS, Azure or GCP) and hybrid/multi-cloud environments.
• Solid understanding of healthcare and clinical workflows.

Responsibilities

• Lead technical engagements with customers, translating clinical and operational needs into tailored solution designs.
• Prepare and deliver high-impact demonstrations, presentations, and proof-of-concepts.
• Collaborate closely with Sales, Product Management, and Professional Services.

Skills

Cloud-native architecture

AWS

Azure

Kubernetes

Docker

Integration with EMR systems

Stakeholder engagement

Job description

Senior Pre‑Sales Engineer

Engage directly with healthcare clients, showcase cutting‑edge technology, and shape solution strategy.

Responsibilities

• Lead technical engagements with customers, translating clinical and operational needs into tailored solution designs using Ascom’s portfolio.
• Prepare and deliver high‑impact demonstrations, presentations, and proof‑of‑concepts, both onsite and remotely.
• Develop advanced sales tools, technical collateral, and configuration guidelines to support sales teams and channel partners.
• Conduct regular web‑based training sessions for resellers and customers, ensuring strong product knowledge and solution alignment.
• Provide strategic input into product development, market planning, and go‑to‑market initiatives based on customer insights.
• Collaborate closely with Sales, Product Management, and Professional Services to ensure seamless handover and solution realisation.

Qualifications

• Strong understanding of cloud‑native architecture, including Kubernetes, Docker, and microservices.
• Experience with public cloud platforms (AWS, Azure or GCP) and hybrid/multi‑cloud environments.
• Knowledge of scalable, high‑availability infrastructure, CI/CD pipelines and Infrastructure‑as‑Code.
• Familiarity with observability, monitoring and cloud security frameworks.
• Solid understanding of healthcare and clinical workflows, including nurse call, patient monitoring and clinical communication systems.
• Exposure to hospital environments (e.g. ICU, ED, wards) and clinical escalation workflows.
• Knowledge of EMR/EHR ecosystems and integrated care delivery models.
• Strong capability in integration and interoperability, including HL7, FHIR and REST APIs.
• Experience integrating with EMR systems, medical devices and clinical platforms.
• Understanding of real‑time event processing, identity/authentication and system interoperability.
• Working knowledge of cloud security, governance and compliance, including IAM/RBAC, encryption and data residency requirements.
• Familiarity with healthcare security standards (e.g. ISO 27001, HIPAA, PDPA) is advantageous.
• Proven ability to operate in a pre‑sales / solution consulting environment.
• Strong stakeholder engagement across IT, clinical, biomedical and executive audiences.

Benefits

• Offering genuine progression through continuous learning, development pathways, and global collaboration opportunities.
• Providing access to meaningful work that makes a tangible difference in healthcare environments.
• Supporting long‑term careers; many team members have been with us for over 20 years.
• Giving you a front‑row seat to the technologies shaping the future of clinical communication and workflow optimisation.

If this sounds like you, please send us your resume – we’re excited to meet you.