Senior Platform & Network Engineering Lead

MASTERCARD ASIA/PACIFIC PTE. LTD.; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

Mastercard Asia/Pacific PTE. LTD. is seeking a senior network operations specialist to lead complex initiatives across a global, multi-site environment.

You will provide advanced technical support for Mastercard’s operations, collaborate with design engineering and operations, and help ensure reliable network services through escalations, testing, and documentation. You will work in a hybrid model with shift coverage for a 24x7 global network, apply expertise in BGP/EIGRP/OSPF and vendor

Qualifications

• Have 5+ years in network operations with strong L1/L2 support experience.
• Proficient in BGP, EIGRP, OSPF and OSI troubleshooting.
• Experience with enterprise vendors and multi-site environments.
• Willingness to work in a shift-based environment, including nights and weekends.
• Hybrid working environment with 24x7 Global Network operations.

Responsibilities

• Lead complex initiatives and provides advanced technical support for Mastercard’s operations environment, resolving escalations as they arise.
• Is responsible for moderately-complex testing, troubleshooting, testing, resolving and documentation.
• Builds relationships with internal stakeholders to ensure disaster recovery processes are in place and network services are reliable.
• Carries out changes within the operations environment, coordinating project efforts and providing input on team assignments.
• Scales systems sustainably through automation and improvements in reliability and velocity.
• Defines, manages, and reviews all service level objectives with the customer and service delivery teams.
• Mentors junior staff by providing training to develop technical skills across the team.

Skills

Network operations

BGP/EIGRP/OSPF

OSI troubleshooting

Packet analysis

Mentoring/coaching

Tools

Cisco

Arista

Aruba

Fortinet

Check Point

Palo Alto

Job description

Mastercard Asia/Pacific PTE. LTD. is seeking a senior network operations specialist to lead complex initiatives across a global, multi-site environment.

You will provide advanced technical support for Mastercard’s operations, collaborate with design engineering and operations, and help ensure reliable network services through escalations, testing, and documentation. You will work in a hybrid model with shift coverage for a 24x7 global network, apply expertise in BGP/EIGRP/OSPF and vendor