Senior People Specialist

Mastercard Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Mastercard Inc. in Singapore is seeking a Senior People Specialist to support the Asia Pacific People & Capability team. You will combine project management, people analytics, workforce insights, and operational excellence to advance regional initiatives.

You will collaborate with HR Business Partners and leaders across countries, develop executive-ready materials, and use AI-enabled tools to improve efficiency and decision making.

Qualifications

• Experience supporting HR Business Partners, HR leaders, or leadership teams.
• Exposure to workforce planning, talent management, employee engagement, rewards, learning, or organisational effectiveness.
• Ability to work under pressure with efficiency and accuracy, driving results.
• Strong project management and organisational skills with multiple priorities.
• Clear written and verbal communication and presentation abilities.
• Ability to use AI-enabled tools for reporting and decision making.
• Discretion handling confidential information with professionalism.
• Experience making process improvement observations using technical and analytical skills.

Responsibilities

• Support the delivery of regional People & Capability initiatives and priorities across Asia Pacific
• Coordinate projects involving multiple stakeholders and functions to ensure milestones, timelines, and deliverables are achieved
• Create reports to support People and Capability program recommendations and track costs and performance of programs
• Develop executive ready presentations, briefing materials, meeting summaries, and communications.
• Support leadership reviews by coordinating inputs and preparing consolidated materials.
• Partner with People Business Partners, Centres of Excellence, Finance, and business stakeholders across the region.
• Coordinate regional programs, meetings, workshops, and project governance activities.
• Leverage AI-enabled tools and technology to improve productivity, reporting, project delivery, and decision making processes.
• Handle sensitive and confidential employee and business information with professionalism.
• Continuously seek opportunities to improve efficiency, employee experience, and operational effectiveness.
• Coordinate requests, gather information, and manage deliverables across multiple teams.
• Build strong working relationships and collaborate effectively in a global matrix organisation.

Skills

HR partnerships

Workforce planning

Talent management

Employee engagement

Learning & development

Project management

Communication

Presentation skills

Problem-solving

Confidentiality

Tools

AI tools

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior People Specialist

Overview:

The Senior People Specialist plays a key role in supporting the Asia Pacific People & Capability team. Working closely with the People & Capability AP leadership team, this role helps drive the successful execution of people initiatives, projects, and operational priorities across the region.

You will combine project management, people analytics, workforce insights, and operational excellence, making it an excellent opportunity for an HR professional who enjoys working with data, solving problems, coordinating complex initiatives, and partnering with stakeholders across multiple countries and functions.

You will support regional projects, consolidate data from multiple sources, leverage technology and AI tools to improve efficiency, and help ensure successful delivery of People & Capability priorities across Asia Pacific.

What you will do:

• Support the delivery of regional People & Capability initiatives and priorities across Asia Pacific
• Coordinate projects involving multiple stakeholders and functions to ensure milestones, timelines, and deliverables are achieved
• Creates reports to support People and Capability program recommendations and track costs and performance of programs
• Develop executive ready presentations, briefing materials, meeting summaries, and communications.
• Support leadership reviews by coordinating inputs and preparing consolidated materials.
• Partner with People Business Partners, Centres of Excellence, Finance, and business stakeholders across the region.
• Coordinate regional programs, meetings, workshops, and project governance activities.
• Leverage AI-enabled tools and technology to improve productivity, reporting, project delivery, and decision making processes.
• Handle sensitive and confidential employee and business information with the highest level of professionalism.
• Continuously seek opportunities to improve efficiency, employee experience, and operational effectiveness.
• Coordinate requests, gather information, and manage deliverables across multiple teams.
• Build strong working relationships and collaborate effectively in a global matrix organisation.

All About You:

• Experience supporting HR Business Partners, HR leaders, or leadership teams.
• Exposure to workforce planning, talent management, employee engagement, rewards, learning, or organisational effectiveness initiatives.
• Ability to work under pressure and multi-tasking with efficiency and accuracy, sense of urgency with a drive for results.
• Strong project management and organisational skills with the ability to manage multiple priorities simultaneously.
• Strong written and verbal communication skills.
• Ability to create professional presentations and communicate effectively with senior stakeholders.
• Strong problem-solving, critical thinking, and attention to detail skills.
• Ability to work independently while collaborating effectively across teams and geographies.
• High level of professionalism when handling confidential information.
• Experience making informed process improvement observations utilising technical and analytical skills

Ready to make an impact?

If you enjoy managing projects, working with data, supporting senior leaders, and delivering high-impact people initiatives, we’d love to hear from you.

Join Mastercard and help shape the future of People & Capability while supporting a workplace where everyone can thrive.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.