Senior Patient Service Associate, Business Office (Accounts Receivable)

KK Women's & Children's Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking a professional to manage patient accounts receivable transactions and support cashier duties. You will handle inquiries on bills and payments while providing administrative support. The ideal candidate should have a diploma and at least 1 year of relevant experience, along with strong interpersonal and communication skills.

Qualifications

• At least 1 year of relevant experience in a similar role.
• Good team player; strong interpersonal and communication skills.
• Highly motivated, independent, and adaptable to change.

Responsibilities

• Handle patient accounts receivable transactions involving journal postings.
• Perform payment reconciliation and outstanding accounts review.
• Support front desk duties in cashiering and patient enquiries.

Skills

Interpersonal skills

Communication skills

Customer orientation

Attention to detail

Education

Diploma

Job description

Overview

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Responsibilities

• handle patient accounts receivable transactions involving journal postings
• payment reconciliation
• outstanding accounts review and follow-up
• support front desk duties in cashiering
• attending to patient enquiries on bills, claims, payment and financial assistance applications
• computation of statistical information for analysis
• checking of document completeness
• maintaining secured document keeping
• providing administrative support to the department
• perform any other duties as assigned

Requirements

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers