Senior Operations Manager, Warehouse & Logistics

PERSOL; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

PERSOL Singapore is seeking a dedicated Warehouse Operations professional to manage planning, storage, and delivery activities across inbound and outbound logistics. The role emphasizes adherence to warehousing standards and continuous improvement, with a focus on data integrity and customer satisfaction.

You will coordinate resources, supervise teams, and utilize technology such as RF handheld devices and WMS to maintain efficient operations and accurate billing within the logistics workflow.

Responsibilities

• Manage planning methods and warehouse storage plan
• Communicate information for order initiation, to receiving, handling, distribution and storage
• Execute operational plans in accordance to warehousing standards, policies and procedures
• Maintain quality standards (e.g. 5S+1, customer requirements and etc.)
• Execute resource plans within business activities (e.g. Equipment, manpower and etc.)
• Coordinate resolution of facilities, equipment, infrastructure and systems breakdown to minimize downtime
• Manage teams at work (e.g. Overtime, resource planning, performance management, misconducts, on/off-boarding and etc.)
• Conduct learning activities periodically (e.g. Refresher training, on-job-training, training documentation and etc.)
• Plan inbound, storage and outbound operations in compliance to prioritisation as well as operator variations
• Manage and monitor cargo handling operations
• Manage cargo consolidation plans to save space and cost
• Investigate into service level failures (e.g. Short ship, cross ship, inventory discrepancies, quality and etc.)
• Plan continuous improvement activities and performance improvement strategies
• Evaluate operational productivity and/or gaps to propose improvement
• Execute solution implementation by operationalising plans and measure performance
• Manage teams’ compliance to safety policies, standards and procedures
• Participate in solutioning discussions around suggestions to improve existing safety processes
• Participate in Gemba Walks periodically to identify safety risks/hazards
• Perform safety briefings / sharing and influence reporting of safety risks / hazards
• Operate systems, technology and electronic tools deployed (e.g. RF Handheld device, WMS & etc.)
• Perform corrective action plan to mitigate systematic performance and/or malfunctions
• Interface with internal and external stakeholders (e.g. customers, vendors, contractors and etc.)
• Early identification and analysis for potential operational issues and elevate timely should higher level support and resources are required for mitigation
• Maintain data integrity for operational documentation and take responsibility of billing activities within operations

Job description

PERSOL Singapore is seeking a dedicated Warehouse Operations professional to manage planning, storage, and delivery activities across inbound and outbound logistics. The role emphasizes adherence to warehousing standards and continuous improvement, with a focus on data integrity and customer satisfaction.

You will coordinate resources, supervise teams, and utilize technology such as RF handheld devices and WMS to maintain efficient operations and accurate billing within the logistics workflow.