Senior Operations Manager

Okx; Singapore; On-site; SGD 180,000 - 280,000; Full time

Benefits offered by this job

Competitive total compensation

Education subsidy

Team building programs

Wellness and meal allowances

Healthcare for dependants

Job summary

OKX is seeking a growth-focused professional in Singapore to drive user acquisition, conversion, and retention for its global P2P and trading platforms. The role emphasizes data-driven decision making, market-specific strategy, and strong collaboration with product and risk teams.

The candidate will build and optimize risk controls, analyze funnel data, and deliver actionable insights to steer product improvements across multiple markets.

Qualifications

• 7+ years in internet finance, blockchain, or digital currency industries preferred.
• Experience across multiple global markets and operations.
• Proficiency in both Chinese and English working languages.
• Strong leadership, proactive mindset, and execution ability.

Responsibilities

• Design and develop user acquisition, conversion, and retention strategies aligned with business growth objectives.
• Establish effective growth strategies by analyzing real business scenarios and market needs.
• Build a user risk control and quality management system and refine risk models.
• Maintain data sensitivity and produce analytical reports to guide product direction.

Skills

7+ years exp

Bilingual Chinese & English

Growth strategy

Risk management

Education

Bachelor's degree or above

Job description

OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About The Opportunity

What You’ll Be Doing

• Design and develop user acquisition, conversion, and retention strategies aligned with business growth objectives, centered around global P2P business user growth and trading volume targets, and drive their implementation.
• Establish effective growth and conversion strategies by integrating real business scenarios with data analysis; gain in-depth understanding of global P2P market characteristics, address user needs and pain points across each market, and enhance product usability and overall user experience.
• Build a user risk control and quality management system, establish standardized user operations mechanisms, identify high-risk user profiles through effective risk control strategies, and drive the refinement and upgrade of risk control models.
• Maintain strong data sensitivity and establish a comprehensive business funnel data analysis framework; stay current with industry and market trends, continuously produce analytical reports and actionable strategies, and provide guidance for product upgrades and business direction.

What We Look For In You

• Bachelor's degree or above; candidates with 7+ years of experience in internet finance, blockchain, or digital currency-related industries are preferred, as are those with extensive operations management experience and exposure to multiple global markets.
• Proficiency in both Chinese and English as working languages.
• A strong hunger to grow, excellent industry acuity, deep frontline business involvement, highly proactive with ideas, drive, and the ability to execute.
• Strong logical thinking with exceptional strategic, analytical, and problem-solving skills; outstanding communication and coordination abilities, strong teamwork, a high sense of responsibility, and the ability to perform well under pressure.

Perks & Benefits

• Competitive total compensation package
• L&D programs and education subsidy for employees' growth and development
• Various team building programs and company events
• Wellness and meal allowancesComprehensive healthcare schemes for employees and dependants
• More that we love to tell you along the process!

Notice

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