Senior Operations Director - Crisis Readiness & Response

Government Technology Agency (GovTech); Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

GovTech in Singapore is seeking a Senior/Assistant Director, Operations for the Communicable Diseases Agency (CDA). You will support the Deputy Director, Operations in developing and managing operational functions in a fast-paced environment with multiple stakeholders.

Responsibilities include leading ops planning, readiness, monitoring, and administration, with focus on surge activation, resources, budget considerations, and incident management.

Qualifications

• Minimum tertiary qualifications in business administration, management or a related field.
• Minimum 5 years work experience in Public Health / Operations / Civil Service would be an advantage.
• Proven leadership skills and ability to inspire others.
• Demonstrated experience to work effectively in a team, lead cross-functional teams and drive initiatives.
• Strong analytical and problem-solving skills, with the ability to frame issues, translate data and insights into operational plans and ground actions.
• Proficient in integrating operational planning/ management with public health requirements.
• Ability to work under pressure and simultaneously on different projects/ tasks.
• Strong stakeholder management, inter-personal and communication skills.
• Willing to continuous learn and keep up-to-date on new developments in the operational/ communicable diseases field.
• Willing to work beyond office hours, including weekends and public holidays, if necessary.
• As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

Responsibilities

• Ops Planning, Resources and Capability Development: Lead in the design, development and coordination of operational drawer plans with internal and external stakeholders, as part of surge and activation under CDA.
• Ops Readiness, Response and Monitoring: Lead in the development of overall operational readiness plans in terms of resource, personnel and activities during an outbreak/ crisis response.
• Administration: Lead and manage secretariat functions for meetings.

Skills

Leadership

Teamwork

Analytical thinking

Stakeholder management

Communication skills

Problem solving

Education

Tertiary qualification in business/management

Job description

GovTech in Singapore is seeking a Senior/Assistant Director, Operations for the Communicable Diseases Agency (CDA). You will support the Deputy Director, Operations in developing and managing operational functions in a fast-paced environment with multiple stakeholders.

Responsibilities include leading ops planning, readiness, monitoring, and administration, with focus on surge activation, resources, budget considerations, and incident management.