Deputy Director, Government Incident Response & Learning

GovTech Singapore; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

GovTech Singapore is seeking a Deputy Director for Government Incident Reporting Ops to lead a high-performing team focusing on centralizing incident reports across all agencies. The role requires at least 8 years of experience in operations and crisis management.

The ideal candidate should possess strong technical literacy across IT and physical security, effective communication skills, and the ability to navigate complex organizational structures. The position emphasizes process improvement and building a culture of transparency.

Qualifications

• Strong foundational knowledge across IT infrastructure, Cybersecurity operations, and Physical Security frameworks.
• At least 8 years of experience managing complex operations and incident response.
• Ability to manage diverse high-level stakeholders effectively.

Responsibilities

• Lead daily operations for the WOG Incident Reporting framework.
• Drive continuous improvement initiatives to streamline reporting workflow.
• Mentor and develop team officers for technical literacy.

Skills

Cross-Domain Literacy

Incident Triage Expertise

Executive Communication

High-Stakes Diplomacy

Data Analytics & Pattern Recognition

Job description

GovTech Singapore is seeking a Deputy Director for Government Incident Reporting Ops to lead a high-performing team focusing on centralizing incident reports across all agencies. The role requires at least 8 years of experience in operations and crisis management.

The ideal candidate should possess strong technical literacy across IT and physical security, effective communication skills, and the ability to navigate complex organizational structures. The position emphasizes process improvement and building a culture of transparency.