Senior Officer/Supervisor, Component Services (CRU & CMC)

SIA Engineering Company Ltd

Singapore

On-site

SGD 90,000 - 130,000

Full time

9 days ago

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Job summary

SIA Engineering Company Ltd is Asia's leading MRO provider, delivering a wide range of services through a strong network of subsidiaries across nine countries. The company has earned multiple recognitions as a top employer and industry leader.

The role focuses on leading component returns, optimizing asset utilization, and driving process improvements across Singapore, KL, and Delhi teams, with close stakeholder collaboration and KPI reporting.

Qualifications

  • Diploma or equivalent in Aerospace/Mechanical/Aviation Management or related disciplines.
  • Strong coordination and stakeholder management with internal teams, customers and vendors.
  • Experience in preparing and presenting operational reports.
  • Proficiency in Excel; VBA experience is a plus.
  • Power BI proficiency advantageous.

Responsibilities

  • Lead and oversee tracking and expediting of aircraft component returns to ensure timely recovery of assets.
  • Manage end-to-end component return process, including loan/exchange closures and timely returns to vendors.
  • Evaluate component vintage, applicability, and value to determine return strategies to vendors.
  • Provide operational oversight to CRU teams in multiple locations, ensuring process alignment.
  • Act as regional escalation point for core return issues and coordinate cross-location tasks.
  • Monitor, analyse, and report core return KPIs across departments and customers.
  • Generate weekly/monthly performance reports to track core return status and trends.
  • Identify and implement process improvements to boost efficiency and turnaround time.
  • Collaborate with internal stakeholders and external customers for smooth workflows.

Skills

Coordination
Stakeholder management
Team leadership
Operational reporting

Education

Aerospace Engineering
Mechanical Engineering
Aviation Management
Supply Chain Management
Logistics

Tools

Excel
Power BI
VBA

Job description

SIAEngineeringCompanyisAsia'sleadingMaintenance,RepairandOverhaulprovider.Certifiedbyover25airworthinessauthorities,SIAECoffersawiderangeofMROservicesforwidebodyandnarrowbodyaircraft.Withastrongnetworkof27subsidiariesandjointventuresacross9countries,SIAECdeliversintegratedMROservicesforourglobalclientaleofairlinesandaerospacecompanies.

2026: “Top 300 Employers” by Singapore Opportunity Index

2026: “Career Anchor” by Singapore Opportunity Index

2024 & 2025: “Singapore’s Best Employers” by The Straits Times × Statista

Key Responsibilities
  • Lead and oversee the tracking and expediting of aircraft component returns from local and overseas airline customers to ensure timely recovery of assets Manage the end-to-end component return process, including loan and exchange order closures, and ensure timely return of parts to vendors to prevent late return penalties
  • Optimise asset utilisation by evaluating component vintage, applicability, and commercial value when determining return strategies to vendors
  • Provide operational oversight and guidance to CRU teams in Singapore, APACS (KL), and India (Delhi), ensuring alignment in processes, priorities, and service standards
  • Act as the regional escalation point for core return issues, driving cross location coordination to resolve bottlenecks and ensure timely component recovery
  • Monitor, analyse, and report core return KPIs across internal user departments and customers
  • Generate weekly and monthly performance reports to provide visibility on core return status and trends
  • Identify, plan, and implement process improvements and system enhancements to improve operational efficiency and turnaround time
  • Work closely with internal stakeholders and external customers to ensure smooth operational workflow and timely resolution of issues; &
  • Carry out any other duties as assigned
Key Requirements
  • Minimum 5 years experience in aviation, MRO operations, logistics, or supply chain environment will be an advantage
  • Diploma in Aerospace Engineering, Mechanical Engineering, Aviation Management, Supply Chain Management, Logistics, or other relevant disciplines
  • Strong coordination and stakeholder management skills to work effectively with internal teams, customers, and vendors
  • Proficiency in Excel, experience in basic Visual Basic for Applications will be an advantage.
  • Proficiency in using Power BI will be an advantage.
  • Experience leading a team comprising different age groups.
  • Experience in preparing and presenting operational reports.

Please note that only short-listed candidates will be notified.

Candidates are not required to pay SIA Engineering Company, any Agents, or Sub-Agents representing the organisation a recruitment fee or other fees relating to their application / employment.

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