Senior Officer, Service Delivery

HSBC Holdings plc; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

HSBC is seeking a Senior Officer, Service Delivery in Singapore to provide fund accounting, valuation and administration services to Fund Managers both locally and internationally.

The role involves coordinating with outsourcing teams, reconciling cash and securities, preparing management and regulatory reports, and handling daily BAU processes while ensuring compliance with fund policies.

Qualifications

• Degree or diploma in Accounting
• Experience with an investment bank, accounting firm or fund administrator
• ACCA/CPA Singapore or equivalent considered
• High level of accuracy and attention to detail
• Service-oriented, client focused, proactive mindset
• Team player capable of managing multiple client relationships and meeting tight daily deadlines

Responsibilities

• Working closely with outsourcing teams for clients’ deliverables and reporting
• Overseeing cash and securities reconciliation and ensure other procedures are prepared in accordance with company and fund-specific policies
• Preparing of reports for management team and regulatory reporting
• Handling of daily BAU processes
• Process accounting entries and calculate management and performance fees in accordance with internal and fund specific policies and procedures
• Ensure funds are operated according to the operating memorandum of the funds
• Ensure all instructions acted upon are compliant with authentication procedures and that corporate action transaction, trade processing, redemption payments and banking instructions are completed accurately and promptly
• Ensuring clients’ queries and instructions are attended to on timely manner
• Attend to auditors on audit queries and financial report preparation

Skills

Attention to detail

Client service

Team player

Time management

Multi-client coordination

Education

Degree/Diploma in Accounting

ACCA/CPA Singapore

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Our sector-focused Banking relationship managers provide a single coverage point for multi-national clients. With our global capabilities and footprint, vast expertise, and local knowledge, our Global Network Banking teams connect clients to the products and services that meet their international financial needs.

We are currently seeking a high calibre professional to join our team as a Senior Officer, Service Delivery

In this role you will:

The incumbent will be responsible for providing fund accounting and valuation, and administration services to Fund Managers both locally and internationally.

• Working closely with outsourcing teams for clients’ deliverables and reporting
• Overseeing cash and securities reconciliation and ensure other procedures are prepared in accordance with company and fund-specific policies
• Preparing of reports for management team and regulatory reporting
• Handling of daily BAU processes
• Process accounting entries and calculate management and performance fees in accordance with internal and fund specific policies and procedures
• Ensure funds are operated according to the operating memorandum of the funds
• Ensure all instructions acted upon are compliant with authentication procedures and that corporate action transaction, trade processing, redemption payments and banking instructions are completed accurately and promptly
• Ensuring clients’ queries and instructions are attended to on timely manner
• Attend to auditors on audit queries and financial report preparation

To be successful you will need:

• Degree/Diploma in an Accounting discipline
• Relevant years of experience with an investment bank, accounting firm or fund administrator
• Candidates studying for ACCA, CPA Singapore or equivalent qualification will also be considered
• You should demonstrate a high level of accuracy and attention to detail
• You should be service-oriented, client focused, proactive and should have responsive approach to responsibilities.
• Team player capable of managing multiple client relationships and meeting tight daily deadlines

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Candidates with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Issued by Hongkong & Shanghai Banking Co